Hill Country Flooring & Construction in Austin-TX, Texas 78759

Hill Country Flooring & Construction

8650 Spicewood Springs Rd #145, Austin, TX 78759

4.4 (77 reviews)

Overview:
Hill Country Flooring & Construction is a flooring contractor based in Austin, TX. The company specializes in providing high-quality flooring solutions, including hardwood, vinyl, and carpet installations, catering to residential clients.

Services Provided:
– Flooring installation (hardwood, vinyl, carpet)
– Flooring removal
– Consultation and product selection
– Subcontractor management

Timings:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (512) 595-9031
Website: http://www.hillcountryflooringco.com/

Customer Reviews and Sentiment:
Hill Country Flooring & Construction has received a strong rating of 4.4 stars based on 77 reviews.

Positive feedback highlights the company’s professionalism, quality of work, and excellent communication. Customers have praised the team’s ability to deliver results, even when clients are not onsite.

Examples of positive reviews include:
“Professional and the quality of work is top notch.” – J G
“Chris and his team did an amazing job with our cork floor installation.” – Derrick Giles
“We LOVE Hill Country Flooring! Professional, personable, and a job well done!” – Payton Gatlin

Negative feedback revolves around issues related to subcontractor payment and customer communication.

Examples of negative reviews include:
“This guy hires subcontractors to do the installs and then refuses to pay them.” – Paul Fuller
“This company is a fraud; they steal the money.” – Faby Roquii

Review Summary:
Positive Sentiments: High-quality workmanship, prompt service, excellent communication, professional and personable interactions.
Negative Sentiments: Issues with payment to subcontractors, lack of responsiveness from management, and reports of fraudulent behavior.

Additional Ratings:
BirdEye: 4.4 stars based on 77 reviews, consistent with the positive feedback received.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been complaints regarding payment issues with subcontractors.
Total Lead Smart Rating: 6.8/10
This rating reflects overall customer satisfaction but takes into account the unresolved complaints concerning payments and mixed feedback regarding communication. While many customers are pleased with the service, the issues noted cannot be ignored.

Conclusion:
Hill Country Flooring & Construction appears to be a competent choice for flooring services in Austin, TX, noted for its quality work and professionalism. However, potential customers should be cautious regarding the reported payment issues and take reviews into consideration before engaging their services.

Member Since August 2024

Listing Id 298890

Contact Info

8650 Spicewood Springs Rd #145, Austin, TX 78759
(512) 595-9031
Lead Smart Rating :
6.8/10.0

Get A Quote Claim

Listing location

8650 Spicewood Springs Rd #145, Austin, TX 78759

Get Direction

Reviews

J G

2 weeks ago

I’ve worked with Chris for years now. Professional and the quality of work is top notch. Hill Country gets 5 stars when it comes to communication, quality, integrity, and overall experience.

Kurt Peterson

2 weeks ago

I have used Hill country flooring a couple of times now and the team has consistently done quality work at reasonable prices.

Paul Fuller

a month ago

This guy hires subcontractors to do the installs and then refuses to pay them. He has personally stiffed one of my subcontractors 10,000 on a job. I went to the office to collect payment where I met another subcontractor where they were stiffed several thousand dollars as well. The owner will not answer phone calls or texts. He is now written my crew a hot check. Do not use this company stay far away from them.

Derrick Giles

2 months ago

Chris and his team did an amazing job with our cork floor installation. He is easy to reach and has the experience to answer any questions we had. They were flexible and on time. Would highly recommend.

Spencer Flores

2 months ago

We used Hill Country Flooring to take out our engineered hardwood floors in our entire 2300 sq. ft home and replace it with Vinyl. We were a bit worried being that we had not moved into our home yet, and were in another state entrusting Chris and his team to complete the task without us being onsite. Needless to say, Chris and his team delivered. His communication was great, his updates were timely and efficient, and the quality of the job was superb. He would make sure to FaceTime us at the end of each day to show what progress was made, and to make sure we were satisfied with everything. I highly recommend using Chris and his team at Hill Country Flooring for your most important flooring projects!

Matt Cline

2 months ago

Hill Country flooring did a fantastic job recently installing hard wood floors downstairs in our house. We worked with them 2 years ago to do carpet upstairs. After beautiful installations we are doing another carpet project with them soon.

Faby roquii

2 months ago

This company is a fraud they steal the money, don’t trust them in specific if you are gonna work for them, they make fraud checks and then never take responsibility, never answer the calls,emails

Justin Dubose

2 months ago

These guys go above and beyond for their customers! Had an excellent selection of products and the staff was there to help us make decisions every step of the way. Would recommend to anyone looking to remodel their home!

Payton Gatlin

3 months ago

We LOVE Hill Country Flooring! Professional, personable, and a job well done!

Aimee Stephenson

3 months ago

HCF did a phenomenal job in helping us select the perfect flooring for our lounge . It was the perfect color and the layout design made the room that much more attractive . We can’t wait to spend our time relaxing and enjoying the vibe of our updated and super cool lounge . Thanks Chris!!