Elite Flooring

Overview:
Elite Flooring is a flooring contractor based in Nashville, TN, located at 2721 Couchville Pike. The company offers a variety of flooring services, catering to both residential and commercial clients.

Services Provided:
Floor installation, flooring repair, hardwood flooring, laminate flooring, and customer service.

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (615) 574-6100
Website: https://elitefloor.com/

Customer Reviews and Sentiment:
Elite Flooring has garnered mixed reviews from customers:

Google Reviews: 4.2 stars based on 5 reviews.

Positive feedback includes a succinct commendation on their service:
“Excellent” – Erick Bonilla.

In stark contrast, negative reviews highlight significant issues:
“Unprofessional, incompetent, disrespectful, untruthful…” – Kay W.

Review Summary:
Positive Sentiments: Positive remarks on service quality.
Negative Sentiments: Serious issues regarding professionalism, quality of work, and customer service.

Additional Ratings:
BirdEye: 4.2 stars based on 5 reviews, showing a similar mixed sentiment corresponding with the Google Reviews.
Total Lead Smart Rating: 5.5/10. This rating reflects the overall customer satisfaction, acknowledging the single positive review contrasted with a strongly negative experience reported by another customer.

Conclusion:
Elite Flooring demonstrates potential in the flooring market in Nashville, TN, particularly through commendations in service. However, potential customers should exercise caution, aware of the stark contrasting negative feedback that raises concerns about professionalism and service quality.