B & B Floors Inc in Memphis-TN, Tennessee 38115

B & B Floors Inc

3799 Contractors Pl, Memphis, TN 38115

4.4 (16 reviews)

Overview:
B & B Floors Inc is a flooring contractor based in Memphis, TN. They specialize in a variety of flooring services, including installation and replacement of hardwood, ceramic tile, and other flooring types. Customers appreciate their efficiency and professionalism.

Services Provided:
– Flooring installation
– Hardwood flooring
– Ceramic tile replacement
– Floor repair

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (901) 795-2911
Website: http://bandbfloors.com/

Customer Reviews and Sentiment:
B & B Floors Inc has a rating of 4.4 stars based on 16 reviews across various platforms.

Positive feedback indicates that customers are satisfied with the professionalism, quality of workmanship, and responsiveness of the team. They frequently mention a positive overall experience with timely completion and good customer service.

Examples of positive reviews include:
“Great experience from start to finish got just I was promised thanks B&B” – Theoplias Harris
“The guys from B&B Flooring were very professional and genuine. I would recommend them to everyone!!!” – Daisy Stigger
“I want to thank B and B Floors for making my home look like it’s new again.” – DeAree Harris

On the other hand, some negative feedback highlights issues with scheduling and miscommunication.

An example of a negative review includes:
“I was told to bring my car first thing the next morning… when I got there, I was told that they wouldn’t be able to get to my car that day.” – Paula Mathis
“I do not recommend it, they employ people and they do not pay.” – Severo Toribio

Review Summary:
Positive Sentiments: Professionalism, quality workmanship, efficient service, good customer service, timely project delivery.
Negative Sentiments: Scheduling issues, miscommunication, unresolved employee payment complaints.

Additional Ratings:
BirdEye: 4.4 stars based on 16 reviews, indicating similar levels of customer satisfaction with some reported issues.
Total Lead Smart Rating: 7.7

This rating reflects overall positive customer feedback, with a strong emphasis on quality service. However, the negative reviews concerning scheduling and communication suggest room for improvement.

Conclusion:
B & B Floors Inc appears to be a reputable choice for flooring services in Memphis, TN, particularly noted for their professionalism and quality of work. However, potential customers should remain mindful of the scheduling issues reported by a few clients.

Member Since August 2024

Listing Id 321316

Contact Info

3799 Contractors Pl, Memphis, TN 38115
(901) 795-2911
Lead Smart Rating :
7.7/10.0

Get A Quote Claim

Listing location

3799 Contractors Pl, Memphis, TN 38115

Get Direction

Reviews

Paula Mathis

a year ago

After calling one afternoon, I was told to bring my car first thing next morning and be prepared to drop it off. I made arrangements to be late for work, get a ride, and it was especially heavy rain and high winds that morning. When I got there, I was told that they wouldn’t be able to get to my car that day. They need a better system. I found a different place to take my car because it had a serious problem.

Theoplias Harris

a year ago

Great experience from start to finish got just I was promised thanks B&B

Sanjay Grover

3 years ago

A great place for your imported wooden interior and exteriors.

Daisy Stigger

3 years ago

The guys from B&B Flooring were very professional and genuine. I would recommend them to everyone!!! Thanks B&B for my lovely floors!!!

Jesse Ramirez

4 years ago

B & B Flooring installed wood flooring in 5 bedrooms and my living room. They started the day after we closed and we moved in 2 1/2 days later. Very reasonable price for such a big job. I would recommend B & B Flooring for anyone looking for all your flooring needs.

Severo Toribio

5 years ago

I do not recommend it, they employ people and they do not pay, they want everything perfect and they do not pay well. They complain to you for everything and in the end they do not pay what is agreed upon, very bad service.

DeAree Harris

6 years ago

I want to thank B and B Floors for making my home look like it’s new again; after 12 years. They did an emaculate job on replacing ceramic tile floor, also! All of this was done in only two days. I HIGHLY recommend them for ANY floor/tile upgrade.

Annie Taylor

7 years ago

This is my 3rd time using this company… They are prompt, professional and affordable! Great customer service too… Wonderful job!

Danielle Henley Franklin

7 years ago

I saw B&B floors on a commercial and decided to give them a call. My experience was a good one. They replaced our hardwood floors in our master bedroom. They came in and moved all of our furniture, replaced the hardwoods, and moved all furniture back to its proper space. Very professional and efficient. I would recommend them to others.

Lashana Golden

7 years ago

Great experience. They came in to replace some flooring that was damaged from our fridge leaking. They did not do the original work in our home but the difference in the workmanship and professionalism was very noticeable. We are planning to have them come back out to do some additional work for us!!!