Overview:
Alternative Surfaces is a flooring contractor based in Portland, OR, specializing in high-performance concrete coatings. The company is known for its exceptional workmanship and customer service, making significant improvements to various concrete surfaces in both residential and commercial settings.
Services Provided:
– Concrete polishing
– Grind and seal flooring
– Urethane floor repair
– High-performance concrete coatings
– Custom color matching
Timings:
Monday to Friday 8 AM to 5 PM
Closed on weekends.
Contact Information:
Phone: (503) 830-0207
Website: https://www.alternativesurfaces.com/
Customer Reviews and Sentiment:
Alternative Surfaces has a strong reputation with a Google Reviews rating of 4.9 stars based on 48 reviews.
Positive feedback emphasizes the company’s professional demeanor, timely service, high-quality results, and thorough communication.
Examples of positive reviews include:
“Would absolutely recommend this company… Professionalism like that makes a difference.” – Paul Meyer
“Everyone involved was very friendly, professional, and knowledgeable.” – David Horsburgh
“The team was amazing from start to finish.” – Melissa Balsiger
On the downside, one negative review reported lack of communication and responsiveness:
“I tried contacting this company a handful of times. No response, no acknowledgment.” – Alex Ayala
Review Summary:
Positive Sentiments: Exceptional customer service, professionalism, timely arrivals, high-quality workmanship, and effective communication throughout the project.
Negative Sentiments: Occasional issues with responsiveness and communication.
Additional Ratings:
BirdEye: 4.9 stars based on 48 reviews, reflecting a consistent trend of customer satisfaction.
Total Lead Smart Rating: 9.0/10. This high rating is based on the overwhelmingly positive customer feedback, exceptional workmanship, and the minor issues related to communication noted in a single review.
Conclusion:
Alternative Surfaces appears to be a top choice for high-performance concrete coatings in Portland, OR. Their reputation for professionalism and quality work is well-established, though potential clients should note a few isolated concerns regarding responsiveness. Overall, they are highly recommended for any concrete surfacing projects.
Member Since August 2024
Listing Id 328856