Overview:
Classic Concrete Coatings is a flooring contractor located in Strongsville, OH. They specialize in providing high-quality coatings and finishes for concrete surfaces, primarily targeting garage floors and other residential concrete areas.
Services Provided:
– Garage floor coatings
– Concrete surface restoration
– Concrete grinding and repair
– Custom finishing
Timings:
Monday to Saturday 9 AM to 6 PM
Contact Information:
Phone: (440) 268-2222
Website: https://classic-concrete-coatings.com/
Customer Reviews and Sentiment:
Classic Concrete Coatings has an overall positive reception, holding a rating of 4.7 stars based on 15 reviews on Google Reviews.
Positive feedback highlights the company’s professionalism, quality of work, and excellent customer service. Customers frequently praise the transformative results of their garage flooring projects and the helpfulness of the staff.
Examples of positive reviews include:
“An efficient, well-organized, & very helpful crew transformed my crumbling garage floor into something clean and beautiful!” – Karen Vaughn
“Jack and his team are absolutely amazing… The result is phenomenal. The entire look of the garage has been improved 10 fold.” – Jason Sforza
“I LOVE MY GARAGE!!!! A pleasure to drive into.” – Linda LaCour
However, there are also notable complaints regarding customer service and project management. Some customers reported issues with job scheduling and miscommunication regarding expectations.
Examples of negative reviews include:
“This company does not stand by their word, by their product or workmanship.” – star
“Never asking me my budget… I knew what the cost was already. I just wanted my porch to look good.” – brandon king
Review Summary:
Positive Sentiments: High-quality workmanship, professional and knowledgeable staff, excellent customer service, transformative results.
Negative Sentiments: Communication issues, scheduling problems, dissatisfaction with project management.
Additional Ratings:
BirdEye: 4.7 stars based on 15 reviews, aligning with the positive trend in customer satisfaction.
Total Lead Smart Rating: 7.5/10. This rating reflects strong positive sentiments but is slightly tempered by recurring issues related to communication and dissatisfaction from certain customers.
Conclusion:
Classic Concrete Coatings seems to be a reputable choice for homeowners in Strongsville, OH, looking to enhance their concrete surfaces, particularly garage floors. The quality of their workmanship and customer service has garnered strong endorsements, though potential clients should remain aware of some reported inconsistencies in communication and project execution.
Member Since August 2024
Listing Id 335640