Flooring America – Builder Division | By Appointment Only

Overview:
Flooring America – Builder Division is a flooring contractor located in Cincinnati, OH. The company specializes in providing flooring solutions for new home builds and renovations, offering a variety of flooring options to suit different styles and preferences.

Services Provided:
– Flooring installation
– Tile installation

Timings:
By Appointment Only

Contact Information:
Phone: (513) 771-2345
Website: https://www.kwflooring.com/home-builders-contact/

Customer Reviews and Sentiment:
Google Reviews: 3.0 stars based on 2 reviews.

Positive feedback was minimal, but one reviewer appreciated the variety of flooring options.

Examples of positive reviews include:
“I appreciated the variety of flooring options available.” – (Anonymous)

Negative feedback highlighted issues related to unethical practices regarding excess materials.
“UNETHICAL BUSINESS! They will not let us return the extra boxes for credit!” – Elaine Fehrenbach

Review Summary:
Positive Sentiments: Variety of flooring options available.
Negative Sentiments: Unethical business practices, issues with returns and mistakes in tile ordering.

Additional Ratings:
BirdEye: 3.0 stars based on 2 reviews, reflecting a similar trend of customer dissatisfaction.
Better Business Bureau (BBB): The business does not have an accredited profile and has a BBB rating of NR (No Rating). There has been one complaint regarding product issues and customer service.

Total Lead Smart Rating: 4.0/10
This rating reflects the mixed feedback from customers, predominantly negative sentiments regarding customer service and business ethics, overshadowing any positive experiences.

Conclusion:
Flooring America – Builder Division may not be the best choice for flooring needs in Cincinnati, OH. While they offer a range of flooring options, the negative reviews highlight serious concerns regarding customer service and business practices, making potential customers cautious before engaging with the company.