Hank’s Specialties

Overview:
Hank’s Specialties is a flooring contractor located in Bismarck, ND, specializing in various flooring products and installation services. The company aims to provide quality products and personalized customer service to meet diverse flooring needs.

Services Provided:
– Flooring consultation
– Sale of flooring materials
– Installation support
– Customer assistance with product selection

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (701) 222-7500
Website: https://hanksspec.com/

Customer Reviews and Sentiment:
Hank’s Specialties has garnered a positive reputation with a Google Reviews rating of 4.3 stars based on 13 reviews.

Positive feedback highlights the company’s helpfulness, quality of products, and willingness to assist customers.

Examples of positive reviews include:
“Very helpful, and we’re willing to let us look at the stock of stair nose so we could ensure the best selection.” – Sherry Case
“I love these guys! Always willing to go out of their way for their customers, quality products…” – j

However, there are also negative sentiments regarding customer service:
“Wow, how unprofessional and suspicious to supposedly run a legitimate business like that.” – D G

Review Summary:
Positive Sentiments: Helpful staff, quality products, good selection, and personalized customer service.
Negative Sentiments: Communication issues and experiences of unprofessionalism.

Additional Ratings:
BirdEye: 4.3 stars based on 13 reviews, reflecting overall customer satisfaction but with some criticism noted.

Total Lead Smart Rating: 7.5/10 (This rating considers the overall positive feedback balanced against the noted communication issues and negative reviews.)

Conclusion:
Hank’s Specialties appears to be a solid choice for flooring services in Bismarck, ND, known for their helpful staff and diverse product selection. Potential customers may, however, wish to consider the mixed reviews pertaining to communication before making a decision.