Allstate Floors in Rosedale-MD, Maryland 21237

Allstate Floors

9103 Yellow Brick Rd # N, Rosedale, MD 21237

3.6 (17 reviews)

Overview:
Allstate Floors is a flooring contractor located in Rosedale, Maryland. They offer a variety of flooring services, aiming to install and repair flooring solutions for residential and commercial clients.

Services Provided:
– Carpet installation
– Floor repair
– Customer service
– Residential and commercial flooring

Timings:
Monday to Saturday: 9 AM to 5 PM

Contact Information:
Phone: (410) 327-6400
Website: http://www.allstatefloors.com/

Customer Reviews and Sentiment:
Allstate Floors has received mixed reviews across various platforms:

Google Reviews: 3.6 stars based on 17 reviews.

Positive feedback highlights the company’s outstanding customer service and quality of work, though these are less frequent compared to negative comments.
Examples of positive reviews include:
“Great customer service. Plenty parking space.” – Victor Debenedetto
“Best Flooring Company in the area! Customer service skills are outstanding…” – Samantha Fallston
“Best flooring company around.” – Liz Sidwell

On the negative side, several reviews express dissatisfaction with the quality of work and service-related issues.
Examples of negative reviews include:
“I was VERY disappointed.” – Hal McCallen
“Not there.” – Wayne Womack
“I never heard of this company…” – John Grigsby

Review Summary:
Positive Sentiments: Outstanding customer service, quality work recognized by some clients.
Negative Sentiments: Poor workmanship, unsatisfactory installation, and issues with customer service.

Additional Ratings:
BirdEye: 3.6 stars based on 17 reviews, reflecting a similar trend of mixed feedback with some positive sentiments overshadowed by complaints.
Total Lead Smart Rating: 5.0 (Calculated based on the overall mixed reviews and customer experiences highlighting both competent service and significant complaints.)

Conclusion:
Allstate Floors offers flooring services in Rosedale, MD, with some customers praising their customer service and work quality. However, prospective clients should be cautious due to numerous negative reviews regarding installation quality and service.

Member Since August 2024

Listing Id 330983

Contact Info

9103 Yellow Brick Rd # N, Rosedale, MD 21237
(410) 327-6400
Lead Smart Rating :
5.0/10.0

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Listing location

9103 Yellow Brick Rd # N, Rosedale, MD 21237

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Reviews

Wayne Womack

10 months ago

Not there

Wayne Womack

11 months ago

I don’t go there

Joe Franco

3 years ago

Busy !

Hal McCallen

3 years ago

They laid my carpet in 3 bedrooms, hallway and living room. Very poor job. Seams show, carpet wasn’t stretched, chipped my tile floor at the edges of the carpet, scratched my baseboard, put seam in the high traffic area, didn’t match the bias in part of the hall, didn’t tuck the carpet on the crawl accesses and more…. I was VERY disappointed.

Denis Lopez

3 years ago

Nice

Frank Chacon

4 years ago

Do you need some on floors, he it is

Victor Debenedetto

5 years ago

Great customer service. Plenty parking space. Access to handicap elevator at the main entrance.

John Grigsby

5 years ago

I never heard of this company until this past Saturday, October 20, 2018, at 10:23 AM, when their driver nearly caused a major crash. I was merging onto 66 westbound, from Rt 123, near Oakton, VA. I was traveling 55 mph, with the merge lane to my left empty. There was clear visibility. As I looked in my rear view mirror, just before merging, an Allstate Floors van, hauling a__, rocketed toward me. To my right, due to construction, were jersey walls where normally there would be the side of the road. I jammed on the breaks just in time to stop inches from the jersey wall. This guy clearly saw me coming, and chose to force me to crash or stop. Here are some pictures of the guy, and his girlfriend.

Samantha Fallston

6 years ago

Best Flooring Company in the area! Customer service skills are outstanding and the work they do is simply the best.

Liz Sidwell

6 years ago

Best flooring company around. That is why they have done MGM @ National Harbor, MD Live Casino, and now Hotel.