Wiggins & Sons Flooring in Lafayette-LA, Louisiana 70503

Wiggins & Sons Flooring

2605 Johnston St, Lafayette, LA 70503

4.3 (10 reviews)

Overview:
Wiggins & Sons Flooring is a flooring contractor located in Lafayette, LA. They specialize in a range of flooring services, including refinishing and coating various types of floors. The company has built a reputation over the years, although some reviews indicate a decline in service quality.

Services Provided:
– Floor refinishing
– Coating for brick floors
– Repair of termite-damaged flooring
– Installation and installation consultation

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (337) 235-8362

Customer Reviews and Sentiment:
Google Reviews: 4.3 stars based on 10 reviews.

Positive feedback highlights the quality of work, dedication, and professionalism of the team. Customers appreciate the courteous service and the attention to detail provided by the crew.

Examples of positive reviews include:
“Great service! … Their word is their bond.” – John Taylor
“Always a pleasure dealing with Wiggins flooring.” – Alyson Evans
“Outstanding job and very courteous and knowledgeable.” – Maxine Symes

Negative sentiments are expressed regarding declining service quality over the years.

Examples of negative reviews include:
“Unprofessional! They used to be great but service has declined over the years.” – Laura Trahan

Review Summary:
Positive Sentiments: High-quality work, professionalism, courteous and knowledgeable staff, reliability.
Negative Sentiments: Decline in service quality, experiences of unprofessional conduct.

Additional Ratings:
BirdEye: 4.3 stars based on 10 reviews, reflecting consistent customer satisfaction with some concerns.
Total Lead Smart Rating: 7.0/10

Conclusion:
Wiggins & Sons Flooring has established itself as a dependable choice for flooring services in Lafayette, LA, known for their quality work and customer service. However, potential customers may want to consider the mixed reviews regarding service quality over time before making their decision.

Member Since August 2024

Listing Id 316931

Contact Info

2605 Johnston St, Lafayette, LA 70503
(337) 235-8362
Lead Smart Rating :
7.0/10.0

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Listing location

2605 Johnston St, Lafayette, LA 70503

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Reviews

Laura Trahan

a year ago

Unprofessional! They used to be great but service has declined over the years.

Maxine Symes

2 years ago

Robert Wiggins sent his crew out to refinish the original oak floors in our living room. (1965). We had termite damage. Frank repaired, Jamal and his helper are doing an OUTSTANDING job and are very courteous and knowledgeable. First photo is floor sanded. Second is after the first coat of varnish. Tomorrow we will make a decision on the actual finish. Glossy, Semi, Matte. Floors were not dry enough today for the final coat. Guys are coming back out on a Saturday. Can’t wait

Alyson Evans

5 years ago

always a pleasure dealing with Wiggins flooring

John Taylor

7 years ago

WOW! Great service! On two occasions, we had about 800 square feet of brick floors recoated with a water based material, and it turned out beautifully. Great people to work with; their word is their bond. This time, we noticed after they left that some of the clear coating material had been inadvertently applied to the quarter round. My son-in-law told me that the coating will turn yellow if not removed. Mr. Wiggins himself came out to evaluate and remediate. I told him what i had heard about yellowing, wondering if he would just blow me off and say no problem. Instead, he said that the coating will not turn yellow, it would turn BROWN, so he used a solvent and carefully went over all the quarter round, removing the clear coating. I was genuinely impressed with his truthfulness. Would recommend this company wholeheartedly!

Nicholas St. Germain

8 years ago

Very helpful