Pratt’s Floor Covering Llc in Plymouth, Indiana 46563

Pratt’s Floor Covering Llc

303 N Oak Dr, Plymouth, IN 46563

3.9 (13 reviews)

Overview:
Pratt’s Floor Covering LLC is a flooring contractor based in Plymouth, Indiana, offering a wide selection of flooring options and installation services. The business is recognized for its personalized customer service and professional approach to projects.

Services Provided:
– Carpet sales and installation
– Flooring consultation
– Measurement services
– Friendly customer service
– Assistance with flooring selection

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (574) 935-5656
Website: http://www.prattsfloorcovering.com/

Customer Reviews and Sentiment:
Pratt’s Floor Covering LLC has an overall rating of 3.9 stars based on 13 reviews.

Positive feedback highlights the company’s excellent service, friendly staff, and professionalism.

Examples of positive reviews include:
“Excellent service from beginning of project to completion.” – Steve Listenberger
“Very friendly and helpful!” – Tina Harness-Benzing
“Wonderful selection on carpet… Matt Pratt… was very professional.” – John Turner

However, there is some negative feedback regarding customer service interactions:
“It was horrible… very rude… I told my husband no thanks I’m not interested in their business anymore.” – Regina Stanfill

Review Summary:
Positive Sentiments: Excellent service, friendly and helpful staff, professionalism, great selection of products, thorough installation.
Negative Sentiments: Instances of poor customer interactions leading to dissatisfaction.

Additional Ratings:
Google Reviews: 3.9 stars based on 13 reviews, reflecting a generally positive experience but with notable complaints regarding customer service.
Total Lead Smart Rating: 7.0

Conclusion:
Pratt’s Floor Covering LLC appears to be a solid choice for flooring services in Plymouth, IN, known for its good selection and professional installation. However, potential customers should consider the mixed customer service feedback before proceeding.

Member Since August 2024

Listing Id 328327

Contact Info

303 N Oak Dr, Plymouth, IN 46563
(574) 935-5656
Lead Smart Rating :
7.0/10.0

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Listing location

303 N Oak Dr, Plymouth, IN 46563

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Reviews

Steve Listenberger

a year ago

I,ve been working in the building trades for over twenty five years. Excellent service from beginning of project to completion.

Tina Harness-Benzing

3 years ago

Very friendly and helpful!

Antonio Sharpe

3 years ago

I am the owner of Big Al’s Trucking. There was a review written by Miss Stanfill. The review is not correct and to be honest is outright full of lies. . I have only met Mr. Pratt one time. The time I met him our driver was delivering to the Dollar General next door to him. Our driver drove onto his property and did damage. Mr. Pratt was concerned, but not mean in any way. They are not rude people. They struck me a kind and professional. Mr. Pratt has been nothing but professional in his dealings with me. If anything he is the one who has been wronged. My driver damaged his property. Small business is what drives this country. I encourage you to visit Pratt’s Floor Coverings LLC.

Regina Stanfill

3 years ago

It was horrible I wanted to go look at some flooring while my husband unloads at his work unfortunately as he was pulling up in Pratts floor covering driveway he did not realize he was on the grass well he got stuck and a gentleman came out of the building of Pratts floor covering yelling at me telling me that it’s going to cost you about ten thousand dollars I need to see your driver’s license and I told him he had know reason to come over and hollering at me because I don’t drive I don’t even have a license to drive he then said to me well where is your driver who’s in charge!!!!! Very rude we are remodeling our house and I wanted to see the flooring they had nope after all that hollering at me I told my husband no thanks Im not interested in there business anymore

John Turner

4 years ago

Wonderful selection on carpet. The lady that helped us on the floor was very helpful. Matt Pratt came out and done the measurements for the install and was very professional and was able to give us the cost for carpet and install right then and there. (Unlike the big box store process.) We purchase the carpet and install and the carpet came in on time. Had the carpet installed and the gentlemen that install were great. They install the carpet cleaned up well after the job. The install looks great and my family loves it. Great Job!

Anthony Schuh

4 years ago

They did a great job. Got here when they said they would, didn’t leave a mess. Affordable options to choose from and very friendly. Glad I chose Pratt’s instead of the box store.