Redi Carpet

Overview:
Redi Carpet is a flooring contractor based in Tampa, Florida, specializing in carpet replacement and installation. The company has earned a reputation for its services, although recent management changes have affected customer perceptions.

Services Provided:
– Carpet replacement
– Flooring installation
– Responsive customer service

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (813) 242-8888
Website: http://www.redicarpet.com/

Customer Reviews and Sentiment:
Google Reviews: 4.4 stars based on 9 reviews.

Positive feedback highlights the company’s quality of work and responsiveness. Examples of positive reviews include:
“Highly recommend their services! They did an awesome job replacing my carpet.” – Chanell Easter

The complaint emphasized poor customer service, particularly regarding delays in response times and attitude from management.
“I have never waited 5 days for a call back… I would NOT recommend using Redi Carpet anymore.” – Shilaan Said

Review Summary:
Positive Sentiments: High-quality carpet installation, responsive service, and helpful staff.
Negative Sentiments: Poor management, unacceptable customer service experiences, and communication delays.

Additional Ratings:
BirdEye: 4.4 stars based on 9 reviews, indicating generally positive feedback but highlighting the impact of recent management changes.
Total Lead Smart Rating: 6.5/10. This score reflects the strong positive sentiment from previous customers balanced by the recent negative feedback regarding management and service issues.

Conclusion:
Redi Carpet demonstrates a commitment to quality flooring services in Tampa, Florida, known for successful carpet installations and responsive service. However, customers should consider recent management changes and mixed feedback when selecting their services.