Bob’s Quality Flooring, LLC

Overview:
Bob’s Quality Flooring, LLC is a flooring contractor located in Lake Wales, Florida. The company offers flooring installation services for both residential and rental properties.

Services Provided:
– Flooring installation
– Wood floor repairs (though limitations noted in reviews)

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (863) 585-8380

Customer Reviews and Sentiment:
Google Reviews: 3.0 stars based on 4 reviews.

Positive feedback regarding the quality of flooring installation exists, but significant concerns highlight issues with customer service and communication.

Examples of positive reviews include:
“Bob installed flooring at both our home and our rental house. He did a good job.” – Gregory Alford

The complaints focus on poor communication and lack of responsiveness, particularly regarding warranty work and repairs.
“I suggest you find a reputable person.” – Gregory Alford

Review Summary:
Positive Sentiments: High-quality flooring installation.
Negative Sentiments: Poor communication, unresponsiveness to warranty requests, and limitations in service offerings.

Additional Ratings:
Total Lead Smart Rating: 4.0/10. This rating reflects the mixed sentiments from customers, with appreciation for the quality of work but notable dissatisfaction regarding after-service support, leading to a lower overall score.

Conclusion:
Bob’s Quality Flooring, LLC has demonstrated quality in flooring installation, but potential customers should weigh the concerns regarding communication and after-service support before proceeding with their services.