East Coast Flooring and Window Treatments Inc. in Waterbury, Connecticut 6712

East Coast Flooring and Window Treatments Inc.

141 Progress Ln, Waterbury, CT 06712

4.8 (525 reviews)

Overview:
East Coast Flooring and Window Treatments Inc. is a flooring contractor based in Waterbury, CT. The company specializes in flooring installation and window treatments, providing a range of services with an emphasis on professionalism and quality workmanship.

Services Provided:
– Flooring installation
– Carpet installation
– Window treatment installation
– Custom home solutions

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (203) 419-0878
Website: www.eastcoastflooringct.com

Customer Reviews and Sentiment:
East Coast Flooring and Window Treatments Inc. has received high praise with a rating of 4.8 stars based on 525 reviews across various platforms.

Positive feedback highlights the company’s professionalism, timely service, and meticulous work. Customers have particularly appreciated the clean-up after installation and the helpfulness of the staff.

Examples of positive reviews include:
“Roy did a fantastic job… would highly recommend Roy as installer.” – Ellen Howe
“Brian installed a new storm door… timely and beautifully.” – Andrea Roberson
“They communicated the day before and were on time, in a good mood…” – Rhonda Pattberg

The negative feedback mentions issues with installation schedules and communication, indicating significant dissatisfaction with the window installation service.

Negative review example:
“Schedule was off… Overall a real headache dealing with these folks.” – Thomas Psillas

Review Summary:
Positive Sentiments: High-quality workmanship, professional and timely service, friendly staff, thorough clean-up.
Negative Sentiments: Scheduling and communication issues, problems with installation quality leading to customer dissatisfaction.

Additional Ratings:
BirdEye: 4.8 stars based on 525 reviews, indicating strong customer satisfaction overall despite some isolated complaints.
Total Lead Smart Rating: 8.5/10
This rating reflects the high level of customer satisfaction and professionalism exhibited by the company, balanced with some concerns over service delivery and installation issues outlined in the negative feedback.

Conclusion:
East Coast Flooring and Window Treatments Inc. stands out as a reliable choice for flooring services in Waterbury, CT. With a strong reputation for professionalism and quality, the company generally receives favorable reviews. However, potential customers should be aware of the occasional scheduling and communication challenges to make an informed decision.

Member Since August 2024

Listing Id 338734

Contact Info

141 Progress Ln, Waterbury, CT 06712
(203) 419-0878
Lead Smart Rating :
8.5/10.0

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Listing location

141 Progress Ln, Waterbury, CT 06712

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Reviews

Ellen Howe

6 days ago

Roy did a fantastic job very professional went the extra mile to make sure everything was done correctly would highly recommend Roy as installer

Andrea Roberson

a week ago

Today Brian installed a new storm door for me despite all of the previous damage around my old door he was able to get it in timely and beautifully

Frank Dunlavey

3 weeks ago

They did an amazing job! Came here on time and cleaned up each day! They did my kitchen, laundry,dining,family rooms and 4 closets . They were very friendly and helpful. Before leaving they helped me with some of my furniture. I highly recommend them!

Manthena Varma

3 weeks ago

Excellent job on our basement carpeting. Very professional and quick response.

Rhonda Pattberg

3 weeks ago

They communicated the day before and were on time, in a good mood, professignal, and cleaned up. They guys were great!

Jessica Stephens

3 weeks ago

Would highly recommend! We had 5 rooms and closets of carpet and they did it all meticulously in 1 day. Friendly, respectful, and hard working team. Carpet looks great!

Jack

4 weeks ago

Did our flooring with them. Great experience. Definitely recommend. Ask for Jeovanny.

Nancy B

a month ago

I have to say Diego who installed the carpet was top notch! He was Great communication with me, He was neat and I would definitely use him again And the company

Kim Kenny

a month ago

Diego and his team were timely, courteous, thorough and professional. They were meticulous with their work, and were careful when moving our furniture. I would absolutely recommend them!

Thomas Psillas

a month ago

Had some windows installed by lowes with this company. Schedule was off I was given windows on when they would show and they missed every single one of them but 1. Next they rushed the job into one day which was scheduled for 2. They are very clean and neat but tore a screen, cracked a bunch of siding that they replaced after I called them out. Pretty much smashed up all my window sills installing new windows, scratched my deck. You get the point. Overall a real headache dealing with these folks. Love my windows but had to fight with them and lowes for hours. Should not be this way do better. Service manager comes out I have 3 windows that are really tight up and down. If it were his house he claims he would fix it. Customers apparently don’t get that treatment. Be warned and watch closely. I have a lowes work order a mile long with all my complaints they can verify with.