M Tedeschi Tile & Marble Inc

Overview:
M Tedeschi Tile & Marble Inc is a family-owned flooring contractor located in Torrington, CT. The business offers a wide selection of tile and marble products, emphasizing customer service and quality in installation.

Services Provided:
Tile and marble sales, custom stone cutting, countertop installation, expert consultations, home samples for testing.

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (860) 489-7463
Website: https://www.tedeschitile.com/

Customer Reviews and Sentiment:
M Tedeschi Tile & Marble Inc has received mixed reviews across various platforms:

Google Reviews: 4.1 stars based on 13 reviews.

Positive feedback highlights the company’s knowledgeable staff, wide selection of products, and high-quality installations. Customers particularly appreciate the helpfulness and expertise of the employees.

Examples of positive reviews include:
“Great knowledgeable staff family owned and operated. Wide selection of products and services.” – Kevin Percoski
“I am so grateful for all the help I received. Their price was the best I found. The installation was done really well.” – Karen Zeiner

Negative feedback mentions issues with product selection and inconsistent quality of workmanship, with some customers having to hire other contractors to fix problems.

Examples of negative reviews include:
“Disappointing. We’d expected a much larger selection of tiles.” – Susan Vera Moran
“Had to hire someone else to come in and fix what they left. Excuses.” – Kevin Sawe

Review Summary:
Positive Sentiments: Knowledgeable staff, wide product selection, good customer service, excellent installation quality.
Negative Sentiments: Limited tile selection, inconsistency in workmanship, some complaints about project follow-through.

Additional Ratings:
BirdEye: 4.1 stars based on 13 reviews, reflecting a balance of satisfaction and concerns.
Total Lead Smart Rating: 7.5/10. This rating is based on the overall customer satisfaction, quality of services, and the varied feedback regarding product selection and consistency of workmanship. While there are many positive experiences, the reports of negative experiences do impact the overall score.

Conclusion:
M Tedeschi Tile & Marble Inc is a reliable option for tile and marble needs in Torrington, CT, with a strong emphasis on customer service and quality. However, potential customers should be mindful of the mixed reviews regarding product selection and workmanship consistency before making a decision.