Final Step Floor Company

Overview:
Final Step Floor Company is a flooring contractor located in Napa, California. The company specializes in providing various flooring solutions, aimed at improving residential and commercial spaces.

Services Provided:
– Installation of different types of flooring (e.g., hardwood, laminate, carpet)
– Flooring repairs and maintenance
– Customized flooring solutions

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (707) 294-9457
Website: www.finalstepfloorco.com

Customer Reviews and Sentiment:
Final Step Floor Company has received a variety of reviews that suggest a mixed sentiment overall, with some positive remarks about the quality of work and customer service but also some concerns regarding responsiveness.

Examples of positive reviews include:
“Great experience with my new flooring! They were professional and efficient.” – Sarah T.
“The team did an amazing job; I couldn’t be happier with the results!” – Mike W.

Negative feedback includes mentions of:
“Had issues with communication; it took longer than expected to get a response.” – Laura H.

Review Summary:
Positive Sentiments: Quality workmanship, professional service, efficiency.
Negative Sentiments: Communication issues and response time delays.

Additional Ratings:
Google Reviews: 4.0 stars based on 15 reviews, reflecting a general satisfaction from customers but also highlighting some areas for improvement.
Total Lead Smart Rating: 7.0/10. This rating reflects a balance of positive service feedback and the noted communication challenges.

Conclusion:
Final Step Floor Company seems to be a reliable option for flooring needs in Napa, CA, known for its quality work and professionalism. However, prospective clients should consider the noted communication issues as they make their decision.