Black Diamond Concrete Coating

Overview:
Black Diamond Concrete Coating, located in Appleton, WI, specializes in floor refinishing services. With a strong reputation for quality workmanship and professionalism, the company has been involved in various residential and commercial flooring projects.

Services Provided:
– Floor refinishing
– Epoxy flooring installation
– Basement flooring transformation
– Garage floor refinishing

Timings:
Monday to Saturday, 9 AM to 5 PM

Contact Information:
Phone: (920) 335-7739
Website: https://www.blackdiamondwi.com/

Customer Reviews and Sentiment:
Black Diamond Concrete Coating has garnered predominantly positive reviews, reflected in its rating of 4.6 stars based on 33 reviews across platforms like Google Reviews.

Positive sentiments highlight the company’s professionalism, quality of work, and thorough cleanup after projects.

Examples of positive reviews include:
“Everyone at Black Diamond is very professional and does great work!” – Susie Wernicke
“They were very professional and cleaned up when finished. You would not have known they were here.” – Jean
“I highly recommend this company to all our clients who are working on home improvements!” – Silvia Regina Rudoi

A notable negative review mentioned an issue with rust coming through the epoxy and a lack of response from the company regarding the issue, indicating a gap in post-service communication.

Review Summary:
Positive Sentiments: Professionalism, quality work, effective problem-solving, thorough cleanup, good customer service.
Negative Sentiments: Issues with post-service communication regarding product concerns.

Additional Ratings:
Google Reviews: 4.6 stars based on 33 reviews.
Total Lead Smart Rating: 8.5/10 (Calculated based on overall positive customer feedback, high ratings but tempered slightly by isolated communication issues).

Conclusion:
Black Diamond Concrete Coating appears to be a reliable choice for floor refinishing services in Appleton, WI. The majority of customers praise their professionalism, quality of work, and dedication. However, potential clients should be aware of occasional communication issues noted in reviews before making a hiring decision.