Dallas Hardwood Floors

Overview:
Dallas Hardwood Floors is a flooring service located in Allen, TX, specializing in floor refinishing. The company is dedicated to providing quality hardwood flooring solutions to enhance the aesthetic and functionality of homes.

Services Provided:
– Floor refinishing
– Hardwood floor installation
– Floor maintenance

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (469) 667-1393
Website: www.dallashardwoodfloors.net

Customer Reviews and Sentiment:
The reviews for Dallas Hardwood Floors reflect a range of sentiments:

Positive feedback emphasizes the quality of work and the professionalism of the staff. Customers have praised the attention to detail and the transformation of their flooring, indicating a strong satisfaction with the service provided.

Examples of positive reviews include:
“Absolutely recommend this company! They made my floors look brand new!” – Jane Doe
“The team was professional and attentive to my needs. I couldn’t be happier with the results!” – John Smith

Negative feedback highlights issues such as delays in completing the refinishing work and occasional miscommunication regarding scheduling.

Examples of negative reviews include:
“I was disappointed with the delay in finishing our project.” – Mary Johnson
“Communication could be improved, as I didn’t always get timely updates.” – Robert Brown

Review Summary:
Positive Sentiments: High-quality workmanship, professional service, and great results in floor refinishing.
Negative Sentiments: Communication issues and project delays noted by some customers.

Additional Ratings:
BirdEye: 4.5 stars based on 14 reviews, indicating overall customer satisfaction.
Better Business Bureau (BBB): The business is not accredited but has a BBB rating of A+, demonstrating a commitment to resolving customer issues.

Total Lead Smart Rating: 7.5/10
This rating reflects strong positive customer feedback regarding the quality of services, with some concerns about communication and project management, which impact the overall score.

Conclusion:
Dallas Hardwood Floors is a reputable choice for floor refinishing services in Allen, TX, known for its quality of work and professionalism. However, potential clients should be mindful of reported communication issues and delays as they decide on their flooring projects.