Capitol Floors & Carpet

Overview:
Capitol Floors & Carpet is a carpet store located in Falls Church, Virginia. The business focuses on providing a range of flooring solutions, primarily carpets, to meet the needs of local customers.

Services Provided:
– Carpet sales
– Flooring installation
– Customer service related to flooring

Timings:
Monday to Saturday 10 AM to 6 PM

Contact Information:
Phone: (703) 582-8585

Customer Reviews and Sentiment:
Capitol Floors & Carpet has received mixed reviews across different platforms:

Google Reviews: 3.0 stars based on 2 reviews.

Positive feedback mentions a decent selection of carpets, though ratings suggest room for improvement.

Examples of positive reviews include:
“The selection is decent and the staff was friendly.” – Anonymous

Negative feedback highlights issues with service quality and communication.
“I had to wait a long time for help, and when I got it, my questions weren’t answered.” – Anonymous

Review Summary:
Positive Sentiments: Friendly staff, decent selection of carpets.
Negative Sentiments: Delays in service, lack of clear communication.

Additional Ratings:
BirdEye: N/A
Total Lead Smart Rating: 5.0 (Calculated based on limited reviews, indicating an average customer satisfaction with opportunities for growth.)

Conclusion:
Capitol Floors & Carpet offers a reasonable selection of carpets in Falls Church, VA. While customers appreciate the friendly staff and product selection, the service quality and communication issues suggest potential customers should be cautious and may want to seek more information before proceeding.