CountryWay Flooring in Brigham City, Utah 84302

CountryWay Flooring

1149 S 450 W, Brigham City, UT 84302

4.7 (14 reviews)

Overview:
CountryWay Flooring is a carpet store located in Brigham City, UT. The company specializes in providing a wide range of flooring options, including carpets and laminate, and prides itself on offering personalized service and competitive pricing.

Services Provided:
– Carpet and laminate flooring sales
– Personalized flooring consultations
– Professional installation services
– Product selection and recommendations

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (435) 225-5249

Customer Reviews and Sentiment:
CountryWay Flooring has a strong rating of 4.7 stars based on 14 reviews.

Positive feedback highlights the company’s excellent customer service, competitive pricing, and quality installation. Customers appreciate the personalized attention and insights they receive from staff.

Examples of positive reviews include:
“Jill was fantastic to work with… I highly recommend CountryWay Flooring!” – Kyle & Paige Gomm
“Jill is great at finding you the products you want… Highly recommend.” – Marianne Craynor
“Prices are great, great to work with, and always come through as expected.” – Jonathan Roberts

However, there is a notable complaint regarding a negative experience, specifically pointing to a significant issue involving poor communication and satisfaction.

Example of a negative review:
“Total!!! Scam!!! Super disappointment… I DO NOT!!! And WILL NOT!!! RECOMMEND Your service to anyone.” – Maghan Alvarez

Review Summary:
Positive Sentiments: Excellent customer service, competitive pricing, quality products, and professional installation.
Negative Sentiments: Issues with communication and negative experiences reported by some customers.

Additional Ratings:
BirdEye: 4.7 stars based on 14 reviews, indicating a consistent level of customer satisfaction.
Total Lead Smart Rating: 7.8/10. This rating takes into account the overall positive feedback contrasted with the one severe complaint regarding service issues. The business is viewed favorably by most customers while acknowledging the need for better handling of negative situations.

Conclusion:
CountryWay Flooring in Brigham City, UT, is a reputable choice for flooring needs, noted for its exceptional customer service and a variety of flooring options. However, potential clients should be aware of the mixed reviews, particularly the serious complaint, when considering their services.

Member Since August 2024

Listing Id 301313

Contact Info

1149 S 450 W, Brigham City, UT 84302
(435) 225-5249
Lead Smart Rating :
7.8/10.0

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Listing location

1149 S 450 W, Brigham City, UT 84302

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Reviews

Kyle & Paige Gomm

4 months ago

Jill was fantastic to work with. The prices were very competitive and the installers were hard working and respectful. The process of picking out flooring was very easy from start to finish. Jill had great insights and suggestions. Ben- our carpet installer- was very experienced, communicated well and did a great job. We highly recommend Countryway flooring!

Tara Campbell

4 months ago

This woman runs a phenomal business. Unfortunately the bad reviews come from a disgruntled son-in-law that wants to ruin people’s lives. Ask the real people that have done business with her and not the fake reviews.

Maghan Alvarez

4 months ago

Total!!! Scam!!! Super disappointment, who takes advantage of an elderly woman like my grandmother? Not only did she spend her life savings hoping she would get the flooring you promised. But not once did your staff ever call or try to reach out and fix the issue. I DO NOT!!! And WILL NOT!!! RECOMMEND Your service to anyone. 😡 …

marianne craynor

4 months ago

As a builder I have been working with Jill and Country Way flooring for over 20 years. Jill is great at finding you the products you want and that fit your style and budget. She sells great quality products for a good price. I would and have recommended her to my friends and family. It is always a pleasure to use good, honest and local people and businesses for my subs. Highly recommend.

Jeremy McClellan

4 months ago

Always the best prices, best flexibility to help you with your project and flooring needs. Access to all kinds of flooring and expert installers. If you want someone that will help you with your project and don’t want to feel like a cog in the machine of other flooring places Country Way Flooring is your best option. Jill will go out of her way to make things work. I need to qualify that I am related to Jill as a son-in-law but we have never needed to look elsewhere for over 20 years.

Jonathan Roberts

4 months ago

Prices are great, great to work with, and always come through as expected. Thanks for your good work.

sandy beukers

7 months ago

We’ve gone to Jill a number of times for flooring for our house and rentals and we’ve always been very happy with the results. Love the quality of both the carpet and laminate – Jill is very accommodating and easy to work with and gets great products for us

Kent Jensen

a year ago

New carpet upstairs and down.The installation guy’s were awesome.

Chanon Peterson

a year ago

I loved working with Jill. She was easy to contact and let me take samples home to decide what carpet works best for my home. Brad installed the carpet and did an amazing job. I highly recommend getting carpet from Country Way Flooring.

Lori Struble

a year ago

Jill and her team are awesome!! Great quality carpet and install!!!