Carpet Masters Carpet One

Overview:
Carpet Masters Carpet One is a carpet store located in Victoria, Texas. The business is renowned for its wide selection of flooring options and professional installation services.

Services Provided:
– Carpet sales
– Flooring installation
– Material delivery
– Customer recommendations

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (361) 573-9101
Website: http://carpetone.com

Customer Reviews and Sentiment:
Carpet Masters Carpet One has received positive feedback for its knowledgeable staff, quality workmanship, and excellent customer service.

Examples of positive reviews include:
“My floor looks great! Your work crew did such an Amazing job!” – Dena Contreras
“Amazing selection and fantastic service. Staff is very knowledgeable and friendly.” – Conley Rasor
“Good service and prices.” – John Marsh

However, there is also a notable complaint regarding an employee payment issue that reflects negatively on the company’s operation.
“They refused to pay a wanolo employee for working all day at their business.” – Melody Beckes

Review Summary:
Positive Sentiments: Quality installation, knowledgeable staff, great selection, and excellent customer service.
Negative Sentiments: Issues with employee treatment leading to customer dissatisfaction.

Additional Ratings:
Google Reviews: 4.6 stars based on 13 reviews, indicating general customer satisfaction despite the concerns noted.

Total Lead Smart Rating: 7.5/10
This rating reflects a strong positive sentiment from customers for product and service quality, balanced by the critical feedback regarding employee treatment, which might raise concerns for potential customers.

Conclusion:
Carpet Masters Carpet One in Victoria, TX, is a reliable choice for flooring solutions, particularly praised for its variety and service quality. However, potential customers should consider the mixed reviews and employee-related complaints before engaging with the business.