Casa Carpet Tile & Wood Wholesale

Overview:
Casa Carpet Tile & Wood Wholesale is a family-owned carpet and flooring store located in El Paso, Texas. With over 100 years of experience, the store provides a wide selection of carpets, tiles, and wood flooring options, catering to both residential and commercial needs.

Services Provided:
– Carpet sales
– Tile sales
– Wood flooring sales
– Excellent customer service
– Competitive pricing

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (915) 562-9521
Website: http://www.casacarpetandtile.com/

Customer Reviews and Sentiment:
Casa Carpet Tile & Wood Wholesale has garnered a positive reputation among its customers with an overall Google rating of 4.3 stars based on 42 reviews. Positive feedback often highlights the store’s friendly staff, great pricing, and extensive selection of flooring products.

Examples of positive reviews include:
“Always really good staff and good prices.” – Maurilio Resendiz
“Best little floor store in El Paso Texas… come to the hundred year old family-owned floor store.” – Charles Barkemeyer
“Great prices! Great selection. Great service. Owner Alberto and his wife are very friendly and helpful.” – Cynnthia Wray

However, criticisms have been noted regarding the service experience.
Examples of negative reviews include:
“Couldn’t get help from anyone.” – Ismael Orozco
“To top it off a burrito truck drove up and the workers came out to buy food before attending us. Not good.” – Louie

Review Summary:
Positive Sentiments: Friendly staff, competitive pricing, excellent selection of flooring options, family-owned business.
Negative Sentiments: Occasional delays in customer service and attendance, with some customers feeling neglected.

Additional Ratings:
BirdEye: 4.3 stars based on 42 reviews, reflecting consistent customer satisfaction but with some service-related complaints.
Total Lead Smart Rating: 7.5/10 – This rating reflects strong positive sentiments regarding product selection and pricing, though it is tempered by some concerns about customer service responsiveness.

Conclusion:
Casa Carpet Tile & Wood Wholesale emerges as a reputable choice for flooring needs in El Paso, TX, especially valued for its pricing and extensive selection. However, potential customers may want to be prepared for variable service experiences during busy times.