Waggoner Carpets Inc

Ice Qu

2 months ago

These folks have been in business a long time, and it shows in the way they really try to understand the needs of the customer. When I had a situation where a tenant damaged a property, they were willing to send someone to help with the carpet installation related prep. They also worked to find the right price, color, and type of carpet we wanted, and they encouraged us to make carpet choices that pleased us, rather than directing us to what everyone else is doing. They mentioned trends but did not try to force us into anything we didn’t want. Really incredibly helpful assistance in walking through the process, providing options, and giving us time to learn about how everything is handled.

Alan Caplin

3 months ago

These guys are the best! Do not go to big box stores, Ray’s team takes their time to install and to do it right. They are priced great too! On the install they used proper high quality padding, repaired loose and warped floor boards, they were very careful with furniture and baseboards, and the install was done with precision! A big box store did our whole house years ago in one day, Ray’s team did it in 5 days – super slow, super methodical, and did it right! Truly. These guys care about doing a good job. They’d rather take their time and do it right than rush on to another job. I am so impressed. Blown away. Absolutely thankful. You will be glad you called Ray!

Donna Regan

a year ago

Great job on wood floors and carpet after house flood. Job done quickly. Very experienced crew. Please use local and independent businesses. Customer service and quality was A+.

Len Cho

2 years ago

Good

Javier Flores

3 years ago

Excellent service

Eric Bierbrier

3 years ago

It’s what customer service is all about. Just married and remodeling a home to fit a fresh look and feel. Looked at several retailers before learning about Waggoner Family carpet Simply put, they delivered! Great selection. Easy transaction, competitive pricing, special attention to detail. One day installation by a great group who really cared. It’s what the service business is all about. So pleased to support this Local business

Cindi Trudeau

4 years ago

Great customer service. Price points for every budget. We ended up and delayed our project but will be back!

Christina Jones

4 years ago

Javier and Ivan Flores are amazing. I saw the work they were doing on my friend’s bathroom and it is flawless. They are quick and clean and gives us such detailed updates. True craftsmen in an era of factory rip offs. Their remodel is amazing. They have sliced through decades old problems in our home. So happy.

Kristy Midkiff

4 years ago

Ask for Don Ware, best Customer Service, advises expertly, known for 25 years, repeat customer! 😊🤩 Does more than flooring and carpets!! Tour his store in old downtown Carrollton!! …

Kevin Rossen

5 years ago

Update May 2019-Still a big fan! They moved their showroom a few blocks away and it’s a nicer place. I’ve been a long-time customer of Waggoner Carpets. I’ve used them at two different homes on a number of different projects. They’ve always been great to work with! The flooring looks great. They always have finished the job in a timely fashion. Their prices are competitive. Plus, they’re good people, too. Ray and his crew and the best around. I’ve referred friends and family to them and they’ve always spoken very highly of their experiences.