Carpet Stop

Josh Torres

2 weeks ago

My experience with Patrick and Ryan, has been nothing short of excellence customer service! The amount of value they are able to provide must company has been excellent! Thank you Patrick and Ryan for great service and outstanding communication. Love always Josh

Kathy O'Connor

a month ago

Carpet Stop was recommended to us by our contractor. I am so glad he did. We were in the market for new carpet for our entire upstairs space. From start to finish it was a very positive experience. Our salesguy, Tim Swimmer, was helpful every step of the way. He made the process of choosing what we wanted very easy, and had samples of our top 3 choices sent to our house before noon the next day. They had a large selection available. Tim was so patient and extremely prompt in returning my phone calls. I would highly recommend Carpet Stop and will use them for future flooring needs.

Dawn Wasicek

2 months ago

UPDATE: May 2024 I worked with Ryan on a new project at my home. This time it was a more complete renovation which was being managed by a General Contractor. Ryan and Carpet Stop helped me procure materials for the floors and backsplash for my new kitchen. Working with them is so easy. They are my go to for flooring and tile projects in my home. I can’t say enough about Ryan and the team at Carpet Stop. Their service is amazing. After working with them for 2 years (my fault, not theirs), I finally got my floors. The flooring came quickly and was installed in less than two weeks of my decision. My floors are beautiful.

Eli Cox

3 months ago

Ryan Boone kept us from making significant mistakes last week. First, we learned that indoor-outdoor carpet is glued down and would not work on the stairs connecting our living area to our garage. Second, he demonstrated how the light in the showroom would make our first choice of carpet appear be a lighter shade than we wanted. We were delighted with the price we paid for the carpet and our lesson was free! The carpet was installed with care and it looks beautiful. The only hitch was that we expected the installers to arrive around 8:00 and stay for a couple of hours. They arrived around 10:00 and stayed till 5:00 so they, the person power washing our decks and stairs, and the two deep cleaning our house had to work around each other.

Whitney LeMond

3 months ago

Ryan and the Carpet Stop team were great! The house we bought was in desperate need of a de-carpeting, and Ryan was able to help us get new vinyl flooring installed in a jiff. The new floors look fantastic!

Connie Campbell

4 months ago

Updated..Matt from carpet stop reached out and was absolutely 100% genuine in his concern for our issues. He resolved our issues with 100% satisfaction and has insured us that the communication between the installers and customers will be improved.. I am happy with the Cortex luxury plank floor we picked out. Our home is about 1422 square feet and we had the entire house done for a little over $13k. Tim and Ryan were easy to work with. HOWEVER, their installers are a totally different story! Zero communication or care for any items they moved in my home from them while doing install. They decided to park in my driveway and work on their broken brake line while parked there. Left nice puddles of brake fluid along with the empty brake fluid can they threw and left in my front yard. FYI..I have an electric vehicle so it was NOT already there. They attempted to scrub the top layer off the cement to fix it while we weee not home!!! They have come back and pressure washed twice which looks pretty good. I had my plumber come and remove all toilets and he was coming back to put them back in once job was done. Well, he came back and was very upset to fine the installers decided to install one of my toilets incorrectly and left major parts for it in the tub! That had to be removed and redone by my plumber at cost to me!!! Then they decided to move my new refrigerator by pulling on the doors and now the doors are out of alignment! I now have to call the manufacturer to have them come out and fix at my cost!!! We let them know what happened and they basically denied it and called us liars….🤬🤬 I now have to pay for that cost..if my doors were broken I would have certainly had them fixed… It’s so very sad that a shop who had great customer service is getting a low review because of the installers!!!! I would not only never use them again but would run as fast as I could the other way due to the installers! Please make sure when you are having floors done, VERIFY THE INSTALLERS!!! I certainly expected more for a $13k job!!!!!!!

Ray Abi

5 months ago

Locally owned and operated with a huge selection, much bigger than your big box store and service like you have never had. They treat you with respect and won’t try to up sell you to something you don’t need. They listen and help make recommendations to be sure you get the floors you want and will love. Don’t waste your time anywhere else.

Dr. Andrew Evan Weiss

11 months ago

I highly recommend Carpet Stop for your carpet and other flooring needs. I was a first-time customer. And given the service I received, Carpet Stop will now be my go-to for my flooring needs. My sales representative, Ryan Boone, was amazing. He is a pleasure to work with and clearly understands the importance of treating every customer with the utmost care and attention, no matter the size of the order. He went above and beyond to make sure my needs were met and I was satisfied with my customer experience. Rarely do you encounter such a fine salesperson.

Aman Arora

a year ago

Great people, great pricing, great products. I recently got my carpet changed to Vinyl. I worked with Patrick at Carpet Stop. Really enjoyed the experience. Very helpful and stress-free. The installers were wonderful too. Did a great job and finished in 2 days. Love the new floors!

Healthy Friends

a year ago

Whether caring for young children or the elderly, accidents are bound to occur. This location is a great stop for an elders needs.