Knutson’s Carpet Hut Inc in Bend, Oregon 97459

Knutson’s Carpet Hut Inc

1900 Virginia Ave, North Bend, OR 97459

4.4 (58 reviews)

Overview:
Knutson’s Carpet Hut Inc is a family-owned carpet store located in North Bend, Oregon. The business specializes in a variety of flooring solutions, including carpet, linoleum, and other flooring materials, catering to both residential and commercial clients.

Services Provided:
– Carpet sales and installation
– Linoleum sales
– Vinyl flooring solutions
– Flooring advice and installation guidance

Timings:
Monday to Saturday, 9 AM to 5 PM

Contact Information:
Phone: (541) 756-7586

Customer Reviews and Sentiment:
Knutson’s Carpet Hut Inc has received positive feedback along with some critical reviews:

Google Reviews: 4.4 stars based on 58 reviews.

Positive feedback emphasizes excellent customer service, knowledgeable staff, quality of installations, and a wide selection of flooring options.

Examples of positive reviews include:
“Great service! Lots of helpful tips for someone doing it without a pro.” – Tony Barrett
“Just thrilled with how it looks, great service, highly recommend them!” – Julie Shipman
“Super helpful people. Get any flooring I need here.” – Tyler Manning

On the downside, one review mentioned poor installation by an employee with a questionable background, indicating an area that needs attention.

Negative Sentiment Example:
“The installation was done poorly by the felon with active warrants that they hired.” – sheila johnson

Review Summary:
Positive Sentiments: Great customer service, knowledgeable staff, quality installation, wide selection of products, family-oriented business.
Negative Sentiments: Issues with installation quality and employee background.

Additional Ratings:
BirdEye: 4.4 stars based on 58 reviews, reflecting strong customer satisfaction overall.
Total Lead Smart Rating: 8.0/10. This rating considers high customer satisfaction and quality of service, tempered by the critical feedback regarding installation quality.

Conclusion:
Knutson’s Carpet Hut Inc appears to be a solid choice for flooring solutions in North Bend, OR, recognized for their exceptional customer service and knowledgeable staff. However, potential customers should be aware of the mixed feedback regarding installation quality and choose accordingly.

Member Since August 2024

Listing Id 299906

Contact Info

1900 Virginia Ave, North Bend, OR 97459
(541) 756-7586
Lead Smart Rating :
8.0/10.0

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Listing location

1900 Virginia Ave, North Bend, OR 97459

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Reviews

Jennifer “TheJenzWorld” Ellefsθn

3 months ago

The Lady rep has great customer service. I was looking for a 5×6 piece of linoleum. They had a couple to choose from so I got the color I wanted. They have remnants of all sizes.

sheila johnson

5 months ago

The installation was done poorly by the felon with active warrants that they hired.

alysha s

5 months ago

Easy and convenient place to get my pellets.

Lea Clark

8 months ago

So kind. Happy people providing service. And the dog is a major attraction.

Tony Barrett

8 months ago

Great service ! Lots of helpfull tips for someone doing it without a pro.. We bought the glue down vinyl and we were a little afraid of doing it ourselves but after the owners here gave us some tips we went home and laid down some glue and started laying the flooring ,was way easier than the snap together variety and will not seperate like what has happened with our previous snap together vinyl. Looks excellent..

Julie Shipman

a year ago

Just had carpet and laminate installed, just thrilled with how it looks, great service, Keith who installed it very professional, just was so impressed with this company and their customer service, highly recommend them!

Rick Stephens

a year ago

Honest and Knowledgeable. Great record keeping on previous work they have done. Great quality and competitively priced. A personal suggestion is not using wide flat transition trim to avoid nail/brad issues.

M J

a year ago

Family owned shop, always have good installers

Chloe Eberlein

a year ago

Don’t waste your time anywhere else; Knutson’s was so wonderful! I stopped at a few places in town and they not only blew the competitors out of the water with price savings but they had my house completed, paid and done in less than a week. The installers did an excellent job as well. I wasn’t sure what I wanted and they had me home in less than 20 minutes with the perfect flooring for my needs. I was ‘floored’ with the price, quality, and friendly service. When I need carpet I will not waste my time anywhere else. Thank you Knutson’s!

Tyler Manning

a year ago

Super helpful people. Get any flooring I need here as well as pellets for my stove.