Color Tile & Carpet

Overview:
Color Tile & Carpet is a carpet store located in North Bend, Oregon, specializing in a wide range of flooring options, including tiles and carpets. The company has built a reputation for its extensive stock, customer service, and installation services.

Services Provided:
– Carpet and tile sales
– Flooring installation
– Customer service in flooring solutions

Timings (Example: Monday to Saturday 9 AM to 5 PM):
Not specified

Contact Information:
Phone: (541) 756-2655

Customer Reviews and Sentiment:
Color Tile & Carpet has received positive reviews overall, with a rating of 4.5 stars based on 54 reviews.

Positive feedback emphasizes their friendly customer service, efficient employees, and the variety of choices available.

Examples of positive reviews include:
“Had what I needed in stock lots of choices, friendly” – Draw Waite
“Awesome customer service. Very thankful.” – Chris Brokaw
“Great company. Efficient employees. Good prices.” – Donna Kyle

However, there were notable negative experiences, particularly regarding installation issues and customer dissatisfaction with the final product.

Negative sentiments include:
“The worst experience I have ever had in my entire life!!! My floors are uneven…” – Marie Poris
“But at least they found it and I did finally get it even if it was late…” – Richard Glass

Review Summary:
Positive Sentiments: Friendly customer service, good product variety, on-time delivery for most products.
Negative Sentiments: Installation quality issues, customer dissatisfaction with final flooring results, and delivery delays.

Additional Ratings:
Google Reviews: 4.5 stars based on 54 reviews, indicating a generally positive customer experience but with a presence of service quality issues.
Total Lead Smart Rating: 7.2/10. This score reflects overall customer satisfaction, highlighting their service strengths while recognizing significant complaints regarding installation quality and delivery.

Conclusion:
Color Tile & Carpet appears to be a solid option for those seeking flooring solutions in North Bend, OR, appreciated for their product selection and customer service. However, potential clients should be cautious about the installation quality based on several customer experiences.