Carpets & Us

lorraine kotoucek

4 months ago

A wonderful experience! Nancy and Carol were extremely experienced, knowledgeable, and professional. Their welcoming friendliness makes the customer feel right at home. Within a week my carpet was installed and it has created a beautiful landscape for my home. Carpets and Us is the place to shop!

Brad Gordon

a year ago

Words can’t describe how incredible Nancy and Carol are as people and experts at what they do! I had a mold issue in my place and health issues and needed a very healthy made carpet. Right away from my first phone call with Nancy, she steered me away from a more expensive and coarse brand I had researched and helped me find a more reasonably priced brand that was just as safe for people with chemical sensitivities. That’s how I knew I wanted to buy my carpets from her! I called many other stores and she was the only one to treat me with such compassion, care, and understanding. I instantly felt I could trust her 100 percent! When I came to the showroom, I felt like her and Carol were friends I knew for a long time! I’m not great at these things and felt overwhelmed, but they not only helped me pick out great carpets, they even helped me pick out paint colors to go well with it! They made what was a very stressful experience/year so much brighter from beginning to end! The installers that came did an incredible job at installing the carpet too! They were so skilled, friendly, and accommodating with working around my furniture and moving it. Such professionals all around. Not only that but Nancy and Carol both called to follow up before, during and after and took such good care of me through the whole experience! Very rare these days to find genuine people and incredible customer service. I felt truly blessed! Even my dog loves how soft and cushy it is! 😊 🙏 Thank you!

SweetWater Ices

a year ago

This has been the best carpet install experience I have ever had and could have ever asked for. The whole team at Carpets & Us, from the moment we walked into the showroom speaking with the ladies, to the emails and phone calls with professional and sincere customer service, to the two amazing installers…nothing but spectacular. A great purchasing experience.

424JOY JOY

a year ago

Awesome Experience Nancy & Carol are Super Amazing!!! Shopped around went in Carpets are Us Had Carpeting installed on step’s UNBEATABLE PRICING & SERVICE ARE OUT OF THIS WORLD… The installers are impeccable

Shelly Wilson

a year ago

Great experience. Went in to look…look for new stairs carpeting and 1 small room carpet….Got lucky found something there….so paid and installed…same day. Honestly enjoyed the experience lots of laughs chatting with Nancy and Carol in the store. We live nearby never went in ….next time we need floor or carpet we will definitely go back. Oh and installers were great, very hard workers!

Diane Egan

a year ago

Friendly. Knowledgeable

Paula Altman

a year ago

Thank you so much for donating carpet squares to my 4th grade class. The kids love them and are happy to be sitting on something cozy!

Lori Tischler

a year ago

Great experience working with Nancy and Carol on coordinating new carpet with my existing decor. They made the selection and purchase as easy as possible and it was very affordable. The installers were very professional, meticulous and did a Great Job. Now I am back working with them for flooring in my daughters room.

David Murray

a year ago

Working with Nancy and Carol has been nothing short of fabulous!! They helped us with staging , painting and flooring allowing us to get over asking price on our home! We highly recommend them and their entire team!

Mary

2 years ago

What a find in my neighborhood! Large showroom with many selections. Had my stairs carpeted with a gorgeous runner that was personally chosen by the owner herself. Make sure to ask for Nancy as she will go above and beyond and even came to my home after the install to make sure I was satisfied!!