Rickway Carpet

Overview:
Rickway Carpet is a carpet store located in North Mankato, MN. The company specializes in providing high-quality carpets and flooring solutions to its customers, emphasizing a strong commitment to customer service and installation quality.

Services Provided:
– Carpet sales
– Flooring installation
– Customer consultation
– Range of carpet materials and options

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (507) 625-3089
Website: http://www.rickwaycarpet.com/

Customer Reviews and Sentiment:
Rickway Carpet has received a positive overall rating of 4.5 stars based on 45 reviews.
Positive feedback highlights the company’s good quality, competitive prices, excellent customer service, and professional installation crews.

Examples of positive reviews include:
“Good quality and prices!” – RICK MESSNER
“Awesome place. Awesome service. Their installation crews are second to none.” – Mark Sanow
“Organized, great communication and the installers were timely and did a great job!” – Kelly Miller

However, there are also negative reviews addressing communication issues and unsatisfactory handling of complaints.
Examples of negative reviews include:
“Communication issues regarding installation, staff very uncooperative.” – v michels
“Shoddy craftsmanship… They’ve dodged calls, refused to fix any of it…” – Super Mom

Review Summary:
Positive Sentiments: High-quality products, good prices, excellent customer service, timely installations, and professional behavior from staff.
Negative Sentiments: Issues with communication, poor handling of complaints, and problems with installation quality.

Additional Ratings:
BirdEye: 4.5 stars based on 45 reviews, indicating a consistent level of customer satisfaction.
Total Lead Smart Rating: 7.8/10 – This rating considers the overall positive sentiments but recognizes the significant negative experiences some customers reported regarding communication and service issues.

Conclusion:
Rickway Carpet appears to be a reputable choice for carpet and flooring solutions in North Mankato, MN, particularly noted for its quality products and customer service. However, potential customers should be aware of the mixed reviews regarding communication and installation services before making their decision.