Motor City Carpet & Flooring in Warren, Michigan 48091

Motor City Carpet & Flooring

23957 Ryan Rd, Warren, MI 48091

4.1 (73 reviews)

Overview:
Motor City Carpet & Flooring is a carpet store located in Warren, MI, specializing in providing high-quality carpet and flooring solutions. The company is known for its exceptional customer service, a wide variety of flooring options, and professional installation services.

Services Provided:
– Carpet sales
– Flooring solutions
– Professional installation
– Customer consultations regarding flooring options

Timings:
Monday to Saturday 9 AM to 6 PM

Contact Information:
Phone: (586) 755-2022
Website: www.motorcitycarpet.com

Customer Reviews and Sentiment:
Motor City Carpet & Flooring has a rating of 4.1 stars based on 73 reviews.

Positive feedback emphasizes the company’s outstanding service, professionalism, and competitive pricing. Customers appreciate the extensive selection of carpets and the quality of installation work.

Examples of positive reviews include:
“Bruce, Jason and his team are outstanding and always do amazing work with excellent customer service!” – Dan Levy
“They ended up exceeding my expectations… I highly recommend motor city carpet and flooring for all of your flooring needs!” – Diana G
“Excellent job… almost $1000 cheaper than quotes from other companies.” – Jim Stabile

Negative feedback mentions issues with service responsiveness and communication.

Example of a negative review:
“Couldn’t even get them to come out… act like he didn’t want to come out.” – Pat Ask me

Review Summary:
Positive Sentiments: High-quality products, excellent customer service, professional installation, and affordable pricing.
Negative Sentiments: Challenges with communication and service follow-through.

Additional Ratings:
BirdEye: 4.1 stars based on 73 reviews, indicating consistent positive experiences with some customer concerns regarding responsiveness.
Total Lead Smart Rating: 7.5

Conclusion:
Motor City Carpet & Flooring seems to be a reliable choice for carpet and flooring needs in Warren, MI, particularly praised for its customer service, array of options, and quality installation. However, potential clients should consider the mixed feedback regarding service responsiveness.

Member Since August 2024

Listing Id 338550

Contact Info

23957 Ryan Rd, Warren, MI 48091
(586) 755-2022
Lead Smart Rating :
7.5/10.0

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Listing location

23957 Ryan Rd, Warren, MI 48091

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Reviews

Pat Ask me

4 hours ago

Couldn’t even get them to come out? The guy w I couldn’t even get them to come out the guy act like he didn’t want to come out giving me a gas estimate over the phone I’m literally my house is literally 2 mi away

Dan Levy

3 months ago

Bruce, Jason and his team are outstanding and always do amazing work with excellent customer service!

Diana G

6 months ago

Bruce and Pam were very helpful and I was completely impressed with their professionalism and customer service! They showed me a lot of samples of the carpets that would be my rugs, and even helped me choose because I was stuck between a few choices. It ended up exceeding my expectations when they brought it into my home and it really tied my living room and bedroom together perfectly. The quality is amazing! I highly recommend motor city carpet and flooring for all of your flooring needs!

Tomasz Lacki

7 months ago

Good price , great service . I was also very happy with the installers. I would definitely recommend these guys to others.

jim stabile

7 months ago

we were very pleased working with MotorCity Carpet & Flooring. The carpet, padding, and installation was almost $1000 cheaper than quotes from other companies. they came in, did their job,cleaned up and vacuumed when they were finished. excellent job. i would refer them to anyone with flooring needs.

Ayhem Hawasli

9 months ago

Motor City Carpet and the owner Bruce offered us advice that the competition did not care to. The quote was very reasonable. Great variety of carpets that will last decades. Jason and the installation team did a great job with quality of install and timing. Highly recommend them to anyone seeking good quality carpet at reasonable pricing.

Larry Helwig

9 months ago

Excellent work

Mike Zuidema

10 months ago

Thank you from the Warren Fire Department for installing new carpet in our Fire Safety Smokehouse Trailer. This trailer is used at our Fire Department Open House for fire safety demonstrations. Motor City Carpet did an excellent job from the initial measurement consult to final installation. Thank you to Jason and his team!

Lisa Thompson

10 months ago

Floored!!!!! From the first appointment of carpet selection, the professional carpet installation and top notch service this is the best carpet experience I could ever receive! Thank you to Bruce and his team!!

Sue Poster

11 months ago

A huge thank you to Jason and his crew for scheduling the removal of my old floor and coming back to install my beautiful new floor. Roger and the guy that worked with him both times were excellent workers and very pleasant. I couldn’t be happier.