Overview:
Carpetland ColorTile is a carpet store located in Flint, MI, specializing in a wide range of flooring options including area rugs, carpet remnants, hardwood, ceramic, and vinyl flooring. The store is known for its competitive pricing and a good selection of products.
Services Provided:
– Carpet Sales
– Flooring Installation
– Vinyl Sheeting Sales
– Carpet Remnants
Timings:
Monday to Saturday 10 AM to 6 PM
Contact Information:
Phone: (810) 733-1117
Website: https://carpetlandusaflint.com/
Customer Reviews and Sentiment:
Carpetland ColorTile has a rating of 3.9 stars based on 25 reviews.
Positive feedback often highlights the following sentiments:
– Excellent service from the owner, Sid, and his team.
– Competitive prices and a good selection of products.
Examples of positive reviews include:
“Sid was our sales rep… I have recommended you to others!” – Michelle Sparks
“They have done carpeting in 2 of my houses… great selection in their show room.” – Joel Tait
However, there are also negative sentiments expressed by some customers:
“I found out the store owners name… I feel I was discriminated against.” – Julie
“I had a problem with my carpet… I WILL NEVER DO BUSINESS THERE AGAIN.” – Llyod Fuller
Review Summary:
Positive Sentiments: Exceptional customer service, good quality, reasonable prices, and a wide variety of flooring options.
Negative Sentiments: Complaints about customer service and communication issues, including feelings of discrimination and unresolved problems.
Additional Ratings:
BirdEye: 3.9 stars based on 25 reviews, indicating a generally favorable experience with significant areas for improvement.
Total Lead Smart Rating: 6.3/10. This rating reflects decent customer satisfaction, but the presence of serious complaints about service and experience notably affects the overall score.
Conclusion:
Carpetland ColorTile offers a range of flooring solutions at competitive prices, with many customers appreciating the personal service from the owner, Sid. However, potential buyers should exercise caution due to some serious customer complaints and mixed feedback about service reliability.
Member Since August 2024
Listing Id 309658