Overview:
Lil’ House Of Carpet, Inc. is a carpet store located in Fenton, Michigan. The business specializes in providing a wide selection of carpeting products and professional installation services for residential projects.
Services Provided:
– Carpet sales
– Carpet installation
– Design consultations
– Customer service support
Timings:
Monday to Saturday 9 AM to 6 PM
Contact Information:
Phone: (810) 629-5593
Website: http://lilhouseofcarpetfenton.com/
Customer Reviews and Sentiment:
Lil’ House Of Carpet, Inc. has received mostly positive reviews across various platforms:
Google Reviews: 4.4 stars based on 29 reviews.
Positive feedback emphasizes the company’s outstanding customer service, quality of work, friendly staff, and professionalism.
Examples of positive reviews include:
“Hands down the best Carpet Store in Michigan!” – Jamie Adams
“Significantly better in overall customer service and quality than a place like Home Depot.” – DM
“Mike the owner was outstanding with his design and quote for our home.” – Denice Lustig
Negative sentiments were highlighted in a couple of reviews regarding customer service issues:
“Absolutely terrible business!” – Chad Ewing
“Absolutely terrible customer service!” – Ken Briggs
Review Summary:
Positive Sentiments: Excellent customer service, quality carpeting, professional installers, wide selection, and strong local support.
Negative Sentiments: Issues with product quality and customer service complaints regarding staff behavior.
Additional Ratings:
BirdEye: 4.4 stars based on 29 reviews, indicating a trend of customer satisfaction despite some negative experiences.
Total Lead Smart Rating: 7.5
This rating reflects the overall customer satisfaction and quality of services, but is slightly tempered by the few negative reviews regarding service quality and customer experience.
Conclusion:
Lil’ House Of Carpet, Inc. presents itself as a reliable option for carpet needs in Fenton, MI. Customers commend the company for its professionalism and helpful service, although potential clients may want to consider the negative feedback regarding service in making their decision.
Member Since August 2024
Listing Id 309502