Overview:
Simpler Carpet & Tile Inc is a premier carpet store located in Niceville, Florida. Specializing in a wide range of flooring options including carpets and tiles, the company is noted for its exceptional customer service and professionalism.
Services Provided:
– Carpet installation
– Tile installation
– Flooring consultation
– Product sales (carpets and tiles)
Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays
Contact Information:
Phone: (850) 678-7925
Website: http://www.simplercarpet.com/
Customer Reviews and Sentiment:
Simpler Carpet & Tile Inc has received positive feedback across various platforms:
Google Reviews: 4.4 stars based on 21 reviews.
Positive sentiments highlight the company’s professionalism, customer service, and overall quality of work. Customers have felt supported throughout their flooring projects and appreciated the knowledge of the staff.
Examples of positive reviews include:
“Only 5 stars! I’d give them at least 10 out of 10.” – Ronald Shenkel
“Amazing service! Very professional team from the floor sales to the installers.” – Carrie Register
“Exceptional customer service experience from the design phase through the install.” – Patrick McGarry
The complaint pointed out an issue with pricing transparency, where an initial quoted price increased significantly without clear communication, leading to customer dissatisfaction.
Review Summary:
Positive Sentiments: High-quality customer service, knowledgeable staff, professional installation, and responsiveness.
Negative Sentiments: Issues with pricing transparency and communication regarding estimates.
Additional Ratings:
BirdEye: 4.4 stars based on 21 reviews, reflecting a consistent trend of customer satisfaction.
Total Lead Smart Rating: 8.2/10 – This rating indicates strong customer support and service quality, tempered by the issues related to pricing and communication.
Conclusion:
Simpler Carpet & Tile Inc stands out as a reliable choice for flooring needs in Niceville, FL, praised for their professionalism and exceptional customer service. Prospective customers should, however, remain aware of the past pricing issue before engaging in services.
Member Since August 2024
Listing Id 324643