Target Carpet Inc

Overview:
Target Carpet Inc is a carpet store located in Downey, CA, specializing in various flooring options, including carpets, hardwood, and laminates. The business has been operational for over 70 years, primarily focusing on commercial projects while also catering to residential customers.

Services Provided:
– Carpet sales and installation
– Hardwood flooring
– Laminate flooring
– Personalized guidance from knowledgeable staff

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (562) 928-2513
Website: http://www.targetcarpet.com/

Customer Reviews and Sentiment:
Target Carpet Inc has received varied reviews across different platforms:

Google Reviews: 4.2 stars based on 17 reviews.

Positive feedback emphasizes the knowledgeable staff and the wide selection of flooring options. Customers have highlighted personal recommendations and friendliness.

Examples of positive reviews include:
“Paul is very knowledgeable and guided me to the right Carpet by Mohawk…” – Items4lesstore Inc
“Great place very friendly” – nora cruz
“What a great flooring store” – Adam Habib

Negative feedback points to poor customer service experiences in certain instances, with some customers feeling undervalued or neglected.

Examples of negative reviews include:
“Very rude man on Saturday didn’t want to help.” – Annmarie Rodriguez
“Employee walked away… we walked out right then.” – Vanessa Diaz

Review Summary:
Positive Sentiments: Knowledgeable staff, reasonable pricing, good selection, and friendly service.
Negative Sentiments: Instances of poor customer service and dissatisfaction with installation practices.

Additional Ratings:
BirdEye: 4.2 stars based on 17 reviews, mirroring the sentiments from Google Reviews.
Total Lead Smart Rating: 7.5. This rating reflects the overall positive customer experiences balanced against the reports of negative interactions and installation issues. The business has a solid reputation but should address customer service shortcomings to further enhance satisfaction.

Conclusion:
Target Carpet Inc appears to be a reputable choice for flooring needs in Downey, CA, particularly noted for their knowledgeable staff and a wide selection of products. However, potential customers may want to consider the mixed reviews regarding customer interaction before making a decision.