The Carpet Guys

Overview:
The Carpet Guys is a carpet installation company located in Troy, MI. They are known for their exceptional quality of service and high customer satisfaction, specializing in both residential and commercial carpet installation services.

Services Provided:
– Carpet installation
– Customer service support
– Removal of old carpeting
– Flexibility with scheduling and needs

Timings:
Monday to Saturday 9 AM to 6 PM

Contact Information:
Phone: (248) 509-4833
Website: https://www.carpetguys.com/?utm_source=gbp&utm_medium=GB-Opti&src=googlepp

Customer Reviews and Sentiment:
The Carpet Guys has garnered a strong reputation with a rating of 4.8 stars based on 3,291 reviews across various review platforms.

Positive feedback emphasizes their professionalism, meticulous workmanship, and responsive customer service. Customers have particularly praised the teams for their efficiency and attention to detail during installations.

Examples of positive reviews include:
“Gus did an outstanding job and I love my carpet.” – L Ross
“Amador did a great job for us…hardworking and meticulous.” – Kathleen Altman
“Freddy and Estevan were fast, efficient, and very kind and helpful.” – Stacia Shaftner

There are no significant negative sentiments reported in the recent reviews, indicating high customer satisfaction.

Review Summary:
Positive Sentiments: Exceptional installation quality, meticulous work, excellent customer service, efficient and polite teams.
Negative Sentiments: None noted in the current feedback.

Additional Ratings:
BirdEye: 4.8 stars based on 3,291 reviews reflecting consistent customer approval.
Total Lead Smart Rating: 9.5/10
This rating is derived from the overwhelmingly positive customer sentiments coupled with the impressive volume of reviews, all indicating high levels of satisfaction with the services provided.

Conclusion:
The Carpet Guys is clearly a top choice for carpet installation in Troy, MI, renowned for their high-quality workmanship and excellent customer service. With consistently positive reviews and no significant complaints, they come highly recommended for anyone looking to enhance their flooring.