Carpet by Miguel inc in Chicago, Illinois 60639

Carpet by Miguel inc

4257 W Drummond Pl, Chicago, IL 60639

4.8 (19 reviews)

Overview:
Carpet by Miguel Inc is a highly-rated carpet installation company located in Chicago, IL. Known for their professionalism and attention to detail, they specialize in carpet installation services for residential customers.

Services Provided:
– Carpet installation
– Stair carpeting
– Free estimates
– Responsive customer service

Timings:
Monday to Sunday 9 AM to 7 PM
Closed on any days? No

Contact Information:
Phone: (773) 782-7150
Website: https://www.facebook.com/carpetbymiguel/

Customer Reviews and Sentiment:
Carpet by Miguel Inc has received positive reviews across various platforms:

Google Reviews: 4.8 stars based on 19 reviews.

Positive feedback emphasizes the company’s professionalism, quick response times, and quality of work. Customers appreciate the fair pricing and the attentive service provided by Miguel and his team.

Examples of positive reviews include:
“Miguel got back to me fast and we were able to set up an appointment… Very fairly priced.” – Ben Swislow
“They’re very professional and I’d recommend them for any of your carpet needs!” – Holly Baranowski

On the other hand, there is a notable complaint regarding communication issues, particularly with follow-up responses.

Example of a negative review:
“Quite unprofessional!!! Go to a company that is responsive.” – Thedeterminedone1

Review Summary:
Positive Sentiments: Professionalism, quick installation, reasonable pricing, responsive customer service, quality workmanship.
Negative Sentiments: Issues with responsiveness and communication, particularly in follow-up situations.

Additional Ratings:
BirdEye: 4.8 stars based on 19 reviews, indicating a consistently high level of customer satisfaction.
Total Lead Smart Rating: 9.0 – This rating reflects the strong positive sentiment from customers alongside the isolated negative feedback concerning communication. Despite the complaint, the overall customer experience appears to be predominantly positive.

Conclusion:
Carpet by Miguel Inc stands out as a reputable choice for carpet installation services in Chicago, noted for their quality work and customer focus. However, potential clients should be mindful of the occasional feedback regarding communication issues before making a decision.

Member Since August 2024

Listing Id 303872

Contact Info

4257 W Drummond Pl, Chicago, IL 60639
(773) 782-7150
Lead Smart Rating :
9.0/10.0

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4257 W Drummond Pl, Chicago, IL 60639

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Reviews

Ben Swislow

a month ago

Miguel got back to me fast and we were able to set up an appointment to do my stairs a few days later. He was very nice and professional. Very fairly priced. I would recommend him to anyone.

Holly Baranowski

a month ago

We have used Carpet by Miguel for two homes now and they did a great job! They’re very professional and I’d recommend them for any of your carpet needs!

maritza rodriguez nieves

2 months ago

They dud my back stairs fairly quick. very customer friendly

Brooke Madison

4 months ago

Miguel and his crew were fantastic. Very responsive and quick to install. We definitely recommend using them for your carpeting needs.

joshua collier

8 months ago

I highly recommend this company. Fast and efficient. We have used them twice and both times had a pleasant experience. Thank you

Valerie Bolek

a year ago

Miguel did a fantastic job! He showed up to our appointment on time, with many samples of carpet. He was very flexible with our timeframe and was ready to install when we said we were ready. He came with one other person and they moved the heavy furniture out of the room and back in when they were done. The job was completed in the timeframe that he quoted and the carpet looks wonderful. He was very professional and I would definitely hire him again.

ZethEli Designs

a year ago

👌🏼👍🏼👌🏼👌🏼 …

Thedeterminedone1

a year ago

Run run run!!!! Miguel gave me a quote and my fiancé and I had follow up questions. Miguel kept saying he would call us back and never did. He texted stating he would return the call and never did. Quite unprofessional!!! Go to a company that is responsive. If they ignore you in the beginning then he’ll probably ignore if you have an issue. Don’t waste your time with this one!!!!

Christina Parker

a year ago

My carpet looks perfect, great attention to detail. Great carpet for a great price!

Pedro Castaneda

a year ago

As a professional realtor and seasoned Investor, I’ve used Miguel and his services several times and it’s always been fabulous service and good quality carpet, and many options. They do what they say they’re going to do and that is huge. I confidently refer clients to him.