US Installation Group

Overview:
US Installation Group is a carpet installation service located in Fort Pierce, FL. They work primarily as subcontractors for retailers like Home Depot, providing professional carpet and vinyl flooring installation services.

Services Provided:
– Carpet installation
– Vinyl flooring installation
– Professional communication
– Timely services

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (772) 489-7779

Customer Reviews and Sentiment:
US Installation Group has a rating of 4.4 stars based on 8 reviews across various platforms.

Positive feedback emphasizes the professionals’ communication skills, timeliness, and quality of installation work. Customers have particularly noted their efficiency in completing jobs and their polite demeanor.

Examples of positive reviews include:
“They’re the carpet sub contractor for my local home depot. Great communication with their office…and cleaned up when finished.” – Jim Nora
“Jim and his staff…were professional, knowledgeable, good communicators and the carpet install was performed on schedule.” – Amanda Hanks-Brown

The negative sentiment surrounds concerns about cleanliness post-installation, with one reviewer indicating that the workers left the floors uncleaned, resulting in extra work for the homeowner.

Negative feedback includes:
“My only complaint is that the workers left the floors filthy. I had to sweep…to get the floors clean.” – Joy L

Review Summary:
Positive Sentiments: Good communication, professional and timely service, quality installation work, polite staff.
Negative Sentiments: Issues with post-installation clean-up and rudeness from some newer staff members.

Additional Ratings:
BirdEye: 4.4 stars based on 8 reviews, reflecting general customer satisfaction with a focus on their communication and installation quality.
Total Lead Smart Rating: 7.5/10. This score reflects a solid performance in customer satisfaction despite some complaints about cleanliness and staff behavior.

Conclusion:
US Installation Group seems to be a reliable choice for carpet and vinyl flooring installation in Fort Pierce, FL. They are praised for their professionalism and quality of work, though potential clients should be aware of the inconsistency in post-job cleanliness and some reports of staff rudeness.