Paredes Carpet and Flooring

Overview:
Paredes Carpet and Flooring is a San Bernardino-based company specializing in carpet installation and flooring services. Known for its customer service and a wide selection of flooring products, the business has established a reputable presence in the local market.

Services Provided:
– Carpet installation
– Flooring sales and installation
– Knowledgeable consultation on flooring options

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (909) 383-6343
Website: http://paredescarpetsinc.com/

Customer Reviews and Sentiment:
Paredes Carpet and Flooring has received favorable feedback overall, boasting a rating of 4.7 stars based on 56 reviews.

Positive sentiments highlight the company’s exceptional customer service, wide selection of products, and high-quality installations. Customers appreciate the team’s knowledge and integrity, with many expressing satisfaction with the pricing and quality of work.

Examples of positive reviews include:
“Top customer service in the area. The knowledge and product selections are phenomenal!” – Todd Collazo
“They always help out when I need them and I can rely on them no matter what.” – Caitlin Weaver
“Good quality, fair prices and personal service. Highly recommend.” – Mike Stone

However, there are some negative sentiments, primarily regarding communication challenges and limited operating hours.

Example of a negative review:
“I called three times for a quote and never heard from anyone again.” – Amanda Chan

Review Summary:
Positive Sentiments: Exceptional customer service, knowledgeable staff, wide product range, and reliable installation services at competitive prices.
Negative Sentiments: Issues with communication regarding quotes and limited hours of operation.

Additional Ratings:
Google Reviews: 4.7 stars based on 56 reviews.
This reflects a strong level of customer satisfaction, despite some concerns raised about communication and availability.

Total Lead Smart Rating: 8.5/10
This rating indicates a high level of customer satisfaction and quality of services offered, though communication issues and hours should be improved.

Conclusion:
Paredes Carpet and Flooring is a strong choice for anyone seeking flooring services in San Bernardino, CA. With a reputation for excellent customer service and quality work, the company is well-regarded in the community. However, potential customers should consider the occasional communication challenges and limited operating hours when planning their visits.