Crazy Frank’s Carpet

Overview:
Crazy Frank’s Carpet is a carpet installation company located in San Bernardino, California. Known for its reasonable pricing and friendly staff, the business specializes in providing quality carpet installation services for both residential and commercial needs.

Services Provided:
– Carpet installation
– Free quotes
– Consultation on carpet choices
– Customer service assistance

Timings (Example: Monday to Saturday 9 AM to 5 PM):
Not listed

Contact Information:
Phone: (909) 761-5447

Customer Reviews and Sentiment:
Crazy Frank’s Carpet has garnered a solid reputation with a rating of 4.5 stars based on 17 reviews, reflecting a blend of high customer satisfaction alongside some notable criticism.

Positive feedback highlights the company’s efficiency, quality carpet, and friendly staff. Examples of positive reviews include:
“This was the second time I’ve contracted Crazy Franks carpet… Would recommend 100% ask for Octavio and his team.” – Marcela Ruiz
“Sparky is exceptional in her knowledge about her products…” – S Th
“Crazy Frank’s is the BEST!!!!!!!!!!” – Donna Lawrence

However, there are concerns regarding customer service responsiveness and professionalism. Examples of negative reviews include:
“They don’t answer the phone.” – Carrie Guerrero
“Very unprofessional… I highly DONT recommend this place.” – Y O

Review Summary:
Positive Sentiments: Efficient service, quality products, friendly staff, knowledgeable consultations.
Negative Sentiments: Poor communication, customer service issues, and unprofessional behavior reported by some customers.

Additional Ratings:
Google Reviews: 4.5 stars based on 17 reviews.
Total Lead Smart Rating: 7.5/10
This rating reflects a strong customer satisfaction rate with the quality of services offered, tempered by some negative experiences regarding communication and professionalism.

Conclusion:
Crazy Frank’s Carpet appears to be a reliable option for carpet installation services in San Bernardino, CA. Customers appreciate the quality of work, timely service, and knowledgeable staff. However, potential clients should be aware of past issues with communication and professionalism when considering their services.