Overview:
Frontier Fence Inc is a fencing contractor located in Pasco, WA. The company specializes in the installation of various types of fencing, including gates, and focuses on providing quality workmanship and customer satisfaction.
Services Provided:
– Fence installation
– Gate installation
– Quality workmanship
– Timely project completion
– Customer support
Timings:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (509) 545-1801
Website: http://www.frontierfenceinc.com/
Customer Reviews and Sentiment:
Frontier Fence Inc has received a mix of reviews across various platforms:
Google Reviews: 4.3 stars based on 41 reviews.
Positive feedback highlights the quality of work, professionalism, and timely service from the staff. Customers appreciated the attention given to their pets during the installation process and overall satisfaction with their fencing solutions.
Examples of positive reviews include:
“The fence looks great and so was the price… They do quality work in a timely manner.” – Gordon and Vicki Peludat
“They installed a nice roll gate for my place. Excellent work… Highly recommend.” – Fabian Garcia
“Love my new fence, no problems, very professional, done in a timely manner.” – Julie Whitney
However, there were significant complaints regarding customer service, delays in project completion, and unprofessional behavior from the company during interactions with some clients.
Examples of negative reviews include:
“I would avoid using this company for how they present themselves on the road.” – David C
“Had to wait 4 months…Very dishonest and they will cheat!” – Tonylyn White
“The person who answered the phone was very quick to assume… and was rude.” – Rosa Mitchell
Review Summary:
Positive Sentiments: Quality workmanship, timely service, professionalism, good customer care.
Negative Sentiments: Poor customer service, delays in communication, unprofessional behavior by staff.
Additional Ratings:
BirdEye: 4.3 stars based on 41 reviews, showing a similar trend of customer satisfaction with some issues.
Total Lead Smart Rating: 6.5/10. This rating reflects overall customer satisfaction balanced against the notable negative reviews regarding service delays and customer interactions.
Conclusion:
Frontier Fence Inc appears to be a competent choice for fencing solutions in Pasco, WA, with an emphasis on quality and customer service. However, potential clients should be mindful of some negative experiences reported by customers regarding communication and delays, which may affect their overall satisfaction.
Member Since July 2024
Listing Id 141698