Overview:
Extraordinaire Fence Company LLC is a fence contractor located in Sioux Falls, SD. The company specializes in providing high-quality fencing solutions, including installations and repairs, while focusing on customer satisfaction and responsiveness.
Services Provided:
– Fence installation
– Fence repair
– Customer insurance coordination
– Quick communication and consultation
Timings:
Monday to Friday 9 AM to 5 PM
Contact Information:
Phone: (605) 929-0909
Website: http://www.extraordinairefence.com/
Customer Reviews and Sentiment:
Extraordinaire Fence Company has received mixed reviews across various platforms, maintaining a rating of 4.1 stars based on 19 reviews.
Positive feedback highlights the responsiveness, professionalism, and quality of work provided by the company. Customers particularly praised the effective communication, the thoroughness of the crew, and the overall fence quality.
Examples of positive reviews include:
“The storm took out 2 portions of my fence line and Sara worked with me and my insurance company to get it fixed.” – Twila Wallmann
“They communicated with us clearly and consistently. The crew was so kind, hardworking, and quick!” – Jackie Shives
“They were very responsive to emails… delivered a product that they promised within the timeframe.” – Steve Fisher
Negative feedback indicates issues with communication and delays in service, with some customers experiencing frustration regarding follow-up on quotes and repairs.
Examples of negative reviews include:
“Jared said 2 weeks he would come give me a bid it’s been almost 2 months and he still hasn’t returned my calls.” – Jared Lanners
“Owner sounded pretty condescending… I dug the posts out myself and replaced.” – Chris Sabie
Review Summary:
Positive Sentiments: Responsive communication, professionalism, high-quality work, quick installation, and thorough clean-up.
Negative Sentiments: Issues with follow-up on quotes, delays in service, and unprofessional customer service experiences.
Additional Ratings:
BirdEye: 4.1 stars based on 19 reviews, reflecting a similar trend of overall satisfaction with notable complaints regarding communication.
Total Lead Smart Rating: 6.8/10 – This rating is based on the balance between positive feedback on work quality and responsiveness, and the noted issues with communication and service delays.
Conclusion:
Extraordinaire Fence Company LLC appears to be a competent and reliable choice for fencing solutions in Sioux Falls, SD, marked by high customer satisfaction regarding quality and responsiveness. However, potential customers should remain cautious of reported delays and communication issues when planning their projects.
Member Since July 2024
Listing Id 143370