Overview:
Mills Fence Co Inc is a fence contractor and supply store located in Cincinnati, OH. The company offers a wide variety of fencing products and installation services, catering to both residential and commercial clients.
Services Provided:
– Fence installation
– Fence supply
– Customer service support
– Welding services
Timings:
Monday to Friday 8 AM to 5 PM; Saturday 9 AM to 12 PM
Contact Information:
Phone: (513) 631-0333
Website: http://www.millsfence.com/
Customer Reviews and Sentiment:
Mills Fence Co Inc has received mixed reviews across various platforms:
Google Reviews: 3.3 stars based on 177 reviews.
Positive feedback emphasizes the extensive selection of fence products and the professionalism of the installation team. Customers have praised the timely and clean completion of jobs.
Examples of positive reviews include:
“Insane selection of all kinds Fence products” – Rick Armstrong
“Keith and Mack from Mills Fence were great installers. They did a GREAT job !!” – Randy Phillips
“Customer service is great and very helpful.” – 513 Fence
However, negative reviews highlight significant issues, including poor installation quality, lack of accountability for damages, and inadequate customer service.
Examples of negative reviews include:
“Terrible experience, first fence was put in wrong.” – Amy Davis
“Mills Fence blamed it on the sub contractors and said they weren’t liable for any damages.” – Brion Treadway
“Mills refuses to return phone calls and emails.” – mary vicars
Review Summary:
Positive Sentiments: Extensive product selection, professional installers, timely job completion, helpful customer service.
Negative Sentiments: Poor installation quality, lack of accountability for mistakes, inadequate customer support, unresolved customer issues.
Additional Ratings:
BirdEye: 3.3 stars based on 177 reviews, reflecting a similar trend of customer satisfaction overshadowed by recurring issues.
Total Lead Smart Rating: 5.2
Conclusion:
Mills Fence Co Inc presents a mixed image as a fencing solution in Cincinnati, OH. While many customers appreciate their wide selection and the quality of installation from some staff, significant issues related to installation errors and customer service have been reported. Potential customers are encouraged to weigh these sentiments carefully before making a decision.
Member Since July 2024
Listing Id 136372