Overview:
Parker-D Fence is a fence contractor located in Gastonia, North Carolina. The company specializes in a variety of fencing services, including repairs and installation, and is known for its responsiveness and quality of work.
Services Provided:
– Fence installation
– Fence repair
– Chain link fencing
– Customer service
Timings:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (704) 864-7173
Website: www.parkerdfence.com
Customer Reviews and Sentiment:
Parker-D Fence has received mixed reviews across various platforms:
Google Reviews: 3.5 stars based on 25 reviews.
Positive feedback highlights the company’s quick response, professionalism, and quality workmanship. Customers have particularly appreciated the efficiency of the crew and the overall quality of the fences.
Examples of positive reviews include:
“I am very pleased with the quick response… The price was reasonable and the crew was professional and knowledgeable.” – Laura Grunert
“I love my fence and so does my pup. They are fast, take care of your property and do a great job.” – Cheryl Liberty
“They were great. Fence looks good and people are very nice!” – David Hendrix
However, negative remarks focus on unprofessionalism, particularly in customer service, with a few customers expressing dissatisfaction regarding communication failures and perceived lack of accountability.
Examples of negative reviews include:
“Unprofessional and out to take your money!” – Covie Living
“AVOID! Will mess up your fence and then charge you again to fix it.” – Zach Pittman
“This was extremely unprofessional… I am disappointed in myself for letting life get too overwhelming that I forgot about this quote.” – Fashion Mason-Davis
Review Summary:
Positive Sentiments: Quick response, professional staff, quality workmanship, efficient service.
Negative Sentiments: Unprofessional customer service, issues with communication, mixed experiences with service reliability.
Additional Ratings:
BirdEye: 3.5 stars based on 25 reviews, showcasing a similar trend with positive experiences often overshadowed by customer service complaints.
Better Business Bureau (BBB): The business has a profile that is not accredited, with a rating of NR (No Rating). There have been a few complaints regarding unprofessionalism and service issues over the last three years.
Total Lead Smart Rating: 5.5/10
This rating reflects a balance of customer satisfaction and dissatisfaction stemming from service inconsistency and communication issues.
Conclusion:
Parker-D Fence offers reliable fencing services in Gastonia, NC, with a notable emphasis on promptness and quality. However, potential clients should remain cautious regarding reports of unprofessional behavior and communication issues before engaging their services.
Member Since July 2024
Listing Id 137953