Sierra Structures – Fences, Decks & Screen Porches

Don Artis

a week ago

Professional, timely, thorough, courteous, and goes the extra mile without being asked.

Kim Shattuck

a week ago

Sierra Structures and their installers did a great job. With a complex installation at an animal rescue, the installers were on time, professional and did a great job with the installation and clean up.

Maite Molina

2 weeks ago

Our initial engagement with Sierra Structures was positive, especially as they assisted in our engagement with the City to get our fence permit approved; however, within our first year of having the fence put up, we noticed numerous issues in its construction. Some of the boards and caps were never attached. Some boards are barely attached, as a result of nails being placed way too close to the ends. With this, there are places where nails are actively sticking out of boards. Consequently, numerous posts have detached from the pickets. When we presented these deficiencies to Sierra, they attributed all the issues to warping of the wood and not labor, so if we wanted to fix our less than year-old fence, we would have to pay nearly $1,000 for them to fix it as warping is not covered by our warranty. Note, a couple boards are warping as a result of their not being secured; however, Sierra insisted that warping was the cause of the detachments and not the other way around despite the fact that some boards are simply not attached or barely attached. Additionally, multiple other areas of the fence where boards and posts are not properly secured have not experienced warping. So, to attribute all the fence’s issues to warping is disappointing and inaccurate. After presenting numerous photos and justifications for how faulty labor resulted in our fence having issues within our first year, they pushed back and reiterated that none of these issues were covered by our warranty. We are disappointed that Sierra Structures did not take accountability for their workmanship as we really should not be experiencing these issues within the first year of construction. I unfortunately cannot recommend them to other customers as they will simply justify their shoddy workmanship. EDIT: In response to the reply to our review, we have tried to work with the front office on resolving this via multiple phone calls, an extensive email thread with a multitude of photos, and even a site visit. At this site visit, the representative even acknowledged the faulty attachments within the fence. Since we made this review and formal complaint, we only have one record of a call and voicemail from the Company in which it was offered that a site visit be conducted to which we responded that a site visit was already done months ago to review the deficiencies. We have repeatedly attempted to work with the Company, so it is frustrating that the response to our own complaints is that we, the customer, have not been responsive.

Bozenna Macijewska

2 weeks ago

We recently had the pleasure of working with Sierra Structures to build our fence, and the experience was outstanding from start to finish!! We were incredibly lucky to work with Chris Kelly, who went above and beyond to ensure we got exactly what we wanted. Chris is highly knowledgeable and came out on multiple occasions to show us the materials/customization options and took the time to explain everything in great detail, which really helped us make informed, confident decisions. He seriously deserves a gold medal for outstanding customer service!! Gregorio’s crew came out to complete the fence, and again, every single member was amazing. Despite the challenging hilliness of our backyard, they worked diligently and with great precision. Their attention to detail and commitment to quality craftsmanship were evident in every aspect of their work. The fence has not only added value to our home but has also received numerous compliments from friends and family. Our neighbors have not stopped talking about how beautiful our fence is, and we are always excited to tell them that it was all thanks to Sierra Structures and their incredible team! While you might find cheaper companies to work with, remember that you get what you pay for. Sierra Structures sources their wood from excellent vendors and uses only the best quality materials (and highly experienced crew members)! We have friends who went for lower quotes and now regret it, some even considering redoing their fences. We tell them to go to Sierra! Do it right the first time! If you’re looking for a company that combines great communication, quality work, and exceptional service, we highly recommend Sierra Structures. Their team is professional, dedicated, and truly cares about delivering the best possible results. Trusting them with your fencing needs is a decision you won’t regret!!

Eryk Burns

2 weeks ago

One of the drivers in the Business car was driving like a maniac.

Rainer Ng

2 weeks ago

A+. Everything from the estimate, to the scheduling to the work. Great company, would work with again.

Scott Petersen

a month ago

Excellent job, accomplished quickly! The team that did the installation was very courteous and asked questions when needed. I had 3 gates installed and they set them up perfectly to self close. I highly recommend Sierra Structures for aluminum fencing

John Cleary

a month ago

Zero issues with the company, the estimator who came out and quoted us, or the installers. Price was reasonable, installation was fast, efficient, and painless. Communications were clear and concise. Oh yeah, the fence looks good too.

Rose Freeman

a month ago

Thank you Sierra structure!!! The fence looks great, the crew was professional and respectful. Highly recommend Sierra Structures

Shawn Keener

a month ago

It was great having Sierra do our gate and fence repair. On time, complete work, and clean site when finished.