Olympic Fence

Mr. Gee

2 months ago

They don’t take credit or debit card payment. Cash payment they charge taxes. You cannot count with this store for quick purchases.

Tenant Inquiries

3 months ago

Fence they installed had a lose bolt. Pipe smacked an elderly lady in head. Sloppy work. No accountability

Stacy Chew

3 months ago

Called before hand. Spent 40 min driving there. Was told they close at 4:30. Arrived at 4:25. Was kicked out of the store and gate was rolled down as I’m being kicked out.

Maria Ganiaris

3 months ago

Fast and professional, did a great job.

Rev G

6 months ago

Our mentally-ill neighbor has been harassing us for months, and this company built a poor-quality fence that allows them to harass us further. They have no morals, they only care about money. Update: our crazy neighbor has been arrested and we now have an order of protection against them. It’s like they say: karma is a B 🙂

Generoso Del Vecchio

11 months ago

From step 1, the whole process of my residential fencing job, this company walked me through each phase of the job. Non of that impatient sales pressure. Ill be sure to use them and refer them in the future.

Sheena Shook

11 months ago

Disorganized and creepy! Also when you call to comment on the fact that the fencing estimator was just in your backyard after you specifically said you would not be available to meet them at this new time, they defend creepy Carl’s actions instead of apologizing for his unprofessional behavior. He lied and said I told him to go in the yard not realizing that I was the person he spoke to on the phone. Then he said, “Hey honey I had an appointment”. No sir, you did not have an appointment to go in my back yard unattended. You certainly did not have an appointment to scare my children when they saw you in the backyard. I have dogs and am getting a new fence because I am concerned they will get out. Of course I would not give someone permission to go in my backyard unattended. Unprofessional and creepy. Then called me honey on top of it to undercut my point about his creepy lying behavior. I was already planning to use someone else because of the hectic chaos leading up to the appointment. Multiple repeat phone calls while I was in a meeting. Miscommunication between front office and field crew. Now a demonstration of no ethics. This is obviously a culture problem. I wish I had seen the other 1 star review before scheduling with them. The way they talk to potential clients is terrible & condescending. I completely agree with everything the other 1 star reviewer said. Whew. Lots to unpack there. Step 1: Stop acting annoyed when your clients are speaking. Step 2: Reel in creepy Carl’s unannounced, trespassing peek-a-boo backyard visits. Step 3: Assume your clients deserve basic common courtesy and respect. Watch sales go through the roof!

David Balkan

a year ago

Olympic Fence just completed a major fence installation for me at our company’s commercial property: Installing approximately 200′ of 8′ high steel fencing and poles. They are also removed 2 pre-existing fences that were each about 200′ long. In additon, they installed a rolling gate across my commercial driveway. To be honest, I find it amazing that the full scope of work was completed in just two work days. What a hardworking crew; and equally professional. I now have a stunning showpiece of a fence, done at an incredibly reasonable cost, and to super high standards. I always try to use the best vendors available for all of my projects, and Olympic sure met those standards. Kudos, and thanks to a great family owned and operated neighborhood business! Check out “after”, “during” and “before”:

Weiwei Wang

a year ago

Vicky, the customer service person, seems to have an anger issue. Throughout our communication in the consultancy phase, she was rude and condescending. We still wanted to work with Olympic Fence because they gave us a reasonable quote. When I asked her to finalize our contract, she said they needed to check the site first. However, we unexpectedly received a quote from another fencing company shortly after Olympic Fence checked our property. This other company not only offered better prices, but also communicated in a professional and respectful manner, so it was clearly a better option for us. I then called Vicky, apologized (!), and told her we decided to work with another company. That was when she got really nasty and borderline abusive. She shouted on the phone, accused me of purposefully causing them business loss and stated that the company we hired must be using low quality materials. I get it, quoting and bidding can cost a lot for a small business, and I can understand that they’re trying their best to minimize their expenses in order to keep up with the competition. I have total empathy for small business owners in that sense. However, it’s only a natural part of the business that an offer can sometimes can get rejected, even right before signing the contract. I mean, why else are they called “contractors” and that we need to sign the contracts and make a deposit? If they cannot bear this cost, they might need to request a fee for the site check. No matter how difficult and frustrating it is, it’s not okay to blame the loss on the customers, it’s not okay to be this rude to people who do not intend to cause them any harm, it’s also not okay to bad mouth other businesses without any evidence. I’m just glad that we didn’t end up working with Olympic Fence. I believe the way they communicate with their customers does much harm to their business in the long term.

Kelvin

a year ago

Good quality fence and work. Getting a second fence installed by them soon.