Atlas Fence & Railing Co. in Queens, New York 11357

Atlas Fence & Railing Co.

151-49 7th Ave, Queens, NY 11357

3.7 (27 reviews)

Overview:
Atlas Fence & Railing Co. is a fence contractor located in Queens, NY, specializing in the installation and supply of various types of fencing and railing. The company aims to provide professional services to residential and commercial clients.

Services Provided:
– Fence installation
– Custom gates
– Chainlink fence supplies
– Railing installation

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (718) 767-2200
Website: http://www.atlasfenceny.com/

Customer Reviews and Sentiment:
Atlas Fence & Railing Co. has received mixed reviews across various platforms:
– Google Reviews: 3.7 stars based on 27 reviews.

Positive feedback highlights professionalism, prompt service, and quality installations. Customers have appreciated specific employees for their assistance and dedication to customer service.

Examples of positive reviews include:
“Our Contractor told us to use Atlas. I can say with all honesty that Atlas is #1… A Great, well executed job.” – P. Angelopoulos
“Thanks Ben and Alexis for your help is customizing my gate. Super quick turnaround and world best customer relations.” – mo harun

On the other hand, negative feedback indicates issues with customer service, project delays, and price increases.

Examples of negative reviews include:
“Customer service is non existent. I just spent thousands at your business. Very unprofessional.” – Nancy Jones
“Wrong measurement, weeks delay, improper installation, yelled at by actual owner… Unpleasant experience” – Daddy Magik

Review Summary:
Positive Sentiments: Professionalism, timely installations, quality of service, good customer relations.
Negative Sentiments: Poor customer service, project delays, rude communication, and issues with pricing.

Additional Ratings:
BirdEye: 3.7 stars based on 27 reviews, reflecting similar mixed feedback.
Total Lead Smart Rating: 5.5/10 – This rating considers the range of customer experiences, highlighting reliability in service quality against notable complaints regarding customer service and project execution.

Conclusion:
Atlas Fence & Railing Co. appears to be a competent choice for fencing needs in Queens, NY, notable for strong customer relationships and quality service. However, prospective clients should be mindful of the mixed reviews, particularly regarding customer service and certain operational issues before proceeding.

Member Since July 2024

Listing Id 142266

Contact Info

151-49 7th Ave, Queens, NY 11357
(718) 767-2200
Lead Smart Rating :
5.5/10.0

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151-49 7th Ave, Queens, NY 11357

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Reviews

Hugo F

a year ago

I contacted this company about a fence for my building. After “inflation increases” of $3000 on a 12’ wide fence after only a few weeks from the previous quote, we decided to go with a company that didn’t increase their material prices at all during the same time period. When I, out of respect, reached out to let Steve know we would go with another vendor, he responded quite rudely telling me we are penny wise pound foolish despite knowing nothing about who we contracted to do the work. Apparently Atlas is the only qualified fence company in all of NY. I’d recommend staying away from this company.

P. Angelopoulos

2 years ago

Our Contractor told us to use Atlas. Someone who takes pride in their business, only recommends other companies who are The Best. I can say with all honesty that Atlas is #1. When Steve came and took measurements for a new gate, we knew it would go well. They were within the time frame that was given and the gentlemen who installed it were professionals. A Great, well executed job. Worth every dollar. Thank You Steve, and the entire crew. Kudos to the owner, Tom 👍 From Penny

Daddy Magik

3 years ago

Wrong measurement, weeks delay, improper installation, yelled at by actual owner of company. Unpleasant experience to say the least. At least they eventually fixed the problems.

Gloria Beniamino

3 years ago

Only do jobs for $2,000.00or better! Consider awful, zero stars! My job was $800.00 got it done! In this time of Covid, consider this foolish!

Nancy Jones

3 years ago

Standing out here in the rain trying to pry this fence out of a wooden crate bc the workers can’t be bothered to open it with tools or help me in any way. Customer service is non existent. I just spent thousands at your business. Very unprofessional.

apurv patel

3 years ago

Good stock of chainlink fence materials.

Juan Guillen

4 years ago

Very professionals

Fee87

4 years ago

The guys over at Atlas are true professionals.

mo harun

4 years ago

Thanks Ben. And Alexis for your help is customizing my gate. Super quick turnaround and world best customer relations. Thanks again.

JoAnn Mileo

5 years ago

Great friendly service

Atlas Fence & Railing Co.