Twin Cities Fence in Andover-MN, Minnesota 55304

Twin Cities Fence

16030 Uplander St NW, Andover, MN 55304

4.1 (74 reviews)

Overview:
Twin Cities Fence is a reputable fence contractor located in Andover, MN. The company specializes in various fencing solutions, focusing on quality installation services that cater to both residential and commercial clients.

Services Provided:
– Fence installation
– Wood privacy fences
– Consultation and project planning
– Residential and commercial fencing
– Excellent customer communication
– Timely project completion

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays.

Contact Information:
Phone: (612) 443-1948
Website: https://mnfencecontractor.com/

Customer Reviews and Sentiment:
Twin Cities Fence has received positive feedback overall, with a rating of 4.1 stars based on 74 reviews.

Positive feedback highlights the company’s efficiency, professionalism, and value for money. Customers have praised the quality of work and communication throughout the project.

Examples of positive reviews include:
“Excellent experience working with Twin Cities Fence.” – Eric Pardo
“They were fast, friendly, and fairly priced. What more can you ask for?” – Dale Mord
“Outstanding work and service.” – Adam Locketz

However, there is a notable complaint regarding poor communication regarding an estimate appointment that was missed, leading to customer dissatisfaction.

Example of negative feedback:
“Would not recommend this company… Never got a call saying was able to show up and let’s reschedule.” – Jacob Falk

Review Summary:
Positive Sentiments: High-quality work, fast service, friendly staff, good communication, and reasonable pricing.
Negative Sentiments: Poor communication regarding appointments, missed estimates, and delayed responses.

Additional Ratings:
BirdEye: 4.1 stars based on 74 reviews, reinforcing the general satisfaction with services provided but also hinting at communication issues among some clients.
Better Business Bureau (BBB): The business has a profile with a rating of NR (No Rating), reflecting some unaddressed concerns from a customer regarding communication.

Total Lead Smart Rating: 7.5/10
This rating reflects the solid positive feedback regarding the quality of services, tempered slightly by some communication issues experienced by a few customers.

Conclusion:
Twin Cities Fence appears to be a solid option for fencing services in Andover, MN, with many satisfied customers highlighting their professionalism and quality of work. However, potential clients should consider the mixed reviews related to appointment management and communication before making their decision.

Member Since July 2024

Listing Id 134948

Contact Info

16030 Uplander St NW, Andover, MN 55304
(612) 443-1948
Lead Smart Rating :
7.5/10.0

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16030 Uplander St NW, Andover, MN 55304

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Reviews

Eric Pardo

3 weeks ago

Excellent experience working with Twin Cities Fence. Always got back to me right away with answers to my questions. John did a great job putting in the fence and making it look perfect. Fence looks awesome.

Dale Mord

3 weeks ago

They were fast, friendly, and fairly priced. What more can you ask for? This team knows what they are doing. It showed !

Adam Locketz, MD

a month ago

Outstanding work and service. Thank you for a great experience!

Michael E

7 months ago

Their team did an excellent job with my wood privacy fence project and it was a pleasure to work with them from start to finish. They had great communication and professionalism. The fence looks stunning and has great attention to detail.

Bryn Lewis

10 months ago

Twin cities fence just finished our fence and it looks amazing. They listened to our feedback and questions. The guys were so sweet to our pup even threw the ball for him a few times, they got the job done efficiently and in a timely manner. 10/10 would recommend

Robert Walker

11 months ago

Gavin and his crew were timely and professional. They took the time to walk me through the whole process and answered all my questions and concerns. The fence turned out absolutely Beautiful & Perfect!!! I would Highly recommend Twin Cities Fence to anyone who is looking at having a fence installed. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Sam Humble

a year ago

I checked a few places and Twin Cities Fence was the best value. They did a very good job on my fence and completed it very quickly. A special thanks to Frank for making sure everything was done properly and making sure the quality was top notch. I would definitely work with them again.

Joey Happ

a year ago

We are so extremely pleased with Twin Cities Fence. The crew working on our jobsite has been highly communicative through the whole process. We have a more challenging installation due to many grade changes and Maynard is extremely thorough in ensuring we are in agreement with recommendations. He truly cares about our experience and is looking at the long-term project and overall aesthetics. We are so thankful this has been such an amazing interaction and would highly recommend Twin Cities Fence to everyone!!

Jacob Falk

a year ago

Would not recommend this company. I called and had a appointment at 430 with Travis on 9/21/22 for a estimate and possibly do other options and he never showed up. Never got a call saying was able to show up and let’s reschedule. Tried calling nothing. Email response time from Katie was slow. I planned my day around having Travis the estimator to come out and lost out on $500 on a job I coulda done if I knew Travis wasn’t gonna come out. Nothing in the emails state that there was a minimum or nothing stated $500. It in the email I stated $1300 or less so don’t lie. Emails don’t and if I need to I’ll post those too.

Dan Levie

2 years ago

Gavin and Kate are great to work with. All my questions were answered in a timely fashion. Jake and Tony are awesome! They are skillful and went above and beyond to make our project just the way we wanted. I recommended their services to a friend, who also decided to use Twin Cities Fence. I would definitely use them again for any fencing needs.