T. Buell’s Superior Fence in Southfield, Michigan 48033

T. Buell’s Superior Fence

26650 Eight Mile Rd, Southfield, MI 48033

4.3 (58 reviews)

Overview:
T. Buell’s Superior Fence is a family-owned fence contractor based in Southfield, MI. They specialize in high-quality fence installation and repair services, providing solutions tailored to customer needs. With a strong emphasis on customer service and satisfaction, they have built a reputable presence in the local fencing market.

Services Provided:
– Fence installation
– Fence repair
– Vinyl and chain link fencing
– Customized fencing solutions
– Cleanup after installation

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (248) 935-5443
Website: http://www.tbsuperiorfence.com/

Customer Reviews and Sentiment:
T. Buell’s Superior Fence has garnered a positive reputation with an overall rating of 4.3 stars based on 58 reviews.

Positive feedback emphasizes the company’s exceptional customer service, quality workmanship, and reliability. Many customers are pleased with the efficient communication and competitive pricing.

Examples of positive reviews include:
“Only good things to say about this company. Tiffany and the management is doing a wonderful job.” – Friendly Design
“Great communication upfront and on time of arrival and did the job.” – William G
“They were efficient and did excellent work installing it and cleaning up afterward.” – Caryn Schmitt

However, there are a few negative sentiments highlighted in the reviews. Complaints relate to delays in service and inadequate handling of customer issues.

Examples of negative reviews include:
“Paid half in June… Not me call weeks into September. Would never do busy with them again.” – marlene howard
“Cut through the CLEARLY marked internet line twice.” – HMO15

Review Summary:
Positive Sentiments: Exceptional customer service, quality of installation, good communication, and efficient work.
Negative Sentiments: Issues with project delays, unresolved complaints, and incidents of damage during work.

Additional Ratings:
BirdEye: 4.3 stars based on 58 reviews, indicating a strong overall satisfaction from customers.
Total Lead Smart Rating: 7.3/10 – This rating is reflective of the high customer satisfaction overall, tempered by some notable complaints regarding service delays and communication challenges.

Conclusion:
T. Buell’s Superior Fence is rated positively for its commitment to quality and customer satisfaction in the Southfield area. While many customers commend the company for their professionalism and efficiency, potential clients should consider the reported issues with communication and delays before making a decision.

Member Since July 2024

Listing Id 143444

Contact Info

26650 Eight Mile Rd, Southfield, MI 48033
(248) 935-5443
Lead Smart Rating :
7.3/10.0

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26650 Eight Mile Rd, Southfield, MI 48033

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Reviews

Friendly Design

4 days ago

Only good things to say about this company. Tiffany and the management is doing a wonderful job.

Daniela Chioibasu

4 days ago

My husband has been working with this family business for many years. They always exceed any expectations.

William G

3 weeks ago

Superior came out and fixed my fence that was misaligned. Great communication upfront and on time of arrival and did the job. Thanks again

Caryn Schmitt

2 months ago

My husband and I had a great experience working with T. Buell’s Superior Fence! They had a very competitive price, gave us excellent customer service, and we are very happy with the finished product! We had a unique situation with the footprint of our fence and Tiffany and Darin did a great job coming up with the best solution! The crew who did the work, removed the old fence and was mindful in executing a new footprint. They were efficient and did excellent work installing it and cleaning up afterward. I would highly recommend this company.

David Ugorowski

2 months ago

My coworker referred us to T. Buell’s Superior Fence and it didn’t take long to figure out why. Darin and the team were great to work with, pricing was fair and the fence came out great!

Clayton Lalko

3 months ago

Darin, James, and the whole team at T. Buell’s Superior Fence were exceptional! They were very professional. They were also very supportive as I planned out my fence. They installed exactly what I was envisioning. The team was a pleasure to work with and I highly recommend this company!

HMO15

8 months ago

Knocked over my grill, didn’t pick it up. Cut through the CLEARLY marked internet line twice. I work from home and had to use PTO because I didn’t have internet. Also, the fence is about 8 inches off the ground, so I had to add wiring underneath so that my smaller dog can’t get out. Also, the posts are not reinforced, so be careful on a windy day.

marlene howard

9 months ago

Paid half in June. Scheduled for beginning of September. I had to call several times, was told by December. She was upset with me for asking for my money back. Actually send all but 3% for the fee of putting on a card. I feel I should get it all back. She should’ve let me know it was delayed. Not me call weeks into September. Would never do busy with them again. Awful experience!

Bruce Brock

10 months ago

We had a rather large black vinyl coated chain link fence installed. They did an amazing job with the installation. Our yard isn’t the easiest do to it having a lot of differences in ground height but we couldn’t be happier with the way it looks. While they aren’t the cheapest company you can find, they are extremely reasonable on price given the quality of work they do and after meeting with a few of the “budget” fence companies I can easily say it is worth paying a couple more dollars for the quality. Wait times between the quote and the installation are pretty long (not their fault by any means) but they were always responsive any time that I called to check on an estimated date for install. Great experience with the person who came and took measurements for the quote, he walked through everything they would do and set realistic expectations so there were no surprises come install. The install crew was great as well, they were professional and did a great job cleaning up when they were done, they even asked and trimmed a few bushes along our fence line so they could put the fence as close to our property line as possible. I highly recommend this company for any fencing needs.

Madison Schweikhart

11 months ago

We had a 6 ft vinyl privacy fence installed this week. We love the fence, especially the gate. They removed the old chain link fence all around the property and installed the new fence in 2 days. Tiffany, Darin, Amber and crew were all great to work with.