Overview:
Great Lakes Fence Company Inc is a fence contractor located in Detroit, MI. The company specializes in providing various fencing solutions and has been recognized for its long-standing commitment to quality and customer satisfaction.
Services Provided:
– Vinyl fencing installation
– Chain link fencing installation
– Fence repairs
– Estimates and consultations
Timings:
Monday to Friday 9 AM to 5 PM
Contact Information:
Phone: (313) 273-2900
Website: https://greatfence.net/
Customer Reviews and Sentiment:
Great Lakes Fence Company Inc has received mixed reviews across various platforms:
Google Reviews: 3.9 stars based on 43 reviews.
Positive feedback highlights the company’s effective communication, helpful staff, and quality workmanship. Customers appreciate the prompt service and professionalism exhibited by the crew.
Examples of positive reviews include:
“Great staff. Great help.” – Jamar Jackson
“The best people on the fence business.” – Edward Pepper
“Great service…they gave me an estimate…the price was right and I had my fence repaired.” – mike k
On the downside, several reviews express dissatisfaction regarding pricing, customer service issues, and delayed service. Complaints have included instances of perceived price gouging and poor communication.
Examples of negative reviews include:
“Estimated guy…never heard back from anyone…” – Rhonda Bostic
“Terrible customer service.” – javier palestino
“BEWARE OF Great Lakes Fence; they are unethical price gouging crooks.” – Sharon Mitchell
Review Summary:
Positive Sentiments: Quality workmanship, helpful staff, prompt service, competitive pricing.
Negative Sentiments: High pricing concerns, poor customer service, and delays in service fulfillment.
Additional Ratings:
BirdEye: 3.9 stars based on 43 reviews, reflecting a similar trend of mixed customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited, with a BBB rating of NR (No Rating). There have been complaints regarding price discrepancies and service delays.
Total Lead Smart Rating: 5.8/10
This rating reflects the overall customer experience, which is divided between those who praise the company’s service and affordable options, and those who raise concerns about pricing and communication issues.
Conclusion:
Great Lakes Fence Company Inc may be a viable option for fencing services in Detroit, MI, particularly noted for its helpful staff and quality work. However, prospective customers should be cautious of the mixed reviews regarding pricing and service delays before deciding to proceed with them.
Member Since July 2024
Listing Id 137064