American Fence Company in Elizabethtown, Kentucky 42701

American Fence Company

5381 Rineyville Rd, Elizabethtown, KY 42701

3.4 (10 reviews)

Overview:
American Fence Company is a fencing contractor based in Elizabethtown, KY, specializing in various fencing solutions. The company serves residential clients and is known for providing both service quality and competitive pricing.

Services Provided:
Fencing installation, quotes and pricing, residential fences

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (270) 319-1849

Customer Reviews and Sentiment:
American Fence Company has a mixed reception, reflected in its Google Reviews rating of 3.4 stars based on 10 reviews.

Positive feedback mentions the company’s compassion, attention to detail, and competitive pricing.

Examples of positive reviews include:
“This is a great company with great compassion and care.” – Pamela Allison
“This company is Professional, and the attention to detail was impeccable.” – Bonnie Braswell

However, there are significant complaints about service reliability and communication, with multiple customers experiencing issues with deposits and delayed installations.

Examples of negative reviews include:
“This guy is a fraud. Beat me out of 10,000 grand and still no fence.” – Joseph Cusick
“2-4 weeks turned into 3 months.” – Clara Cook

Review Summary:
Positive Sentiments: Compassionate service, professional work, great pricing, attention to detail.
Negative Sentiments: Issues with reliability, poor communication, unresolved deposits, and delays.

Additional Ratings:
BirdEye: 3.4 stars based on 10 reviews, indicating a trend of dissatisfaction alongside positive experiences.
Total Lead Smart Rating: 5.0/10. This rating reflects a balanced view of the company’s strengths in customer service and workmanship against the significant complaints regarding reliability and communication.

Conclusion:
American Fence Company presents a viable option for fencing services in Elizabethtown, KY, particularly for clients seeking competitive pricing and quality work. However, potential customers should be cautious of the mixed reviews and be prepared for potential delays or communication challenges.

Member Since July 2024

Listing Id 137294

Contact Info

5381 Rineyville Rd, Elizabethtown, KY 42701
(270) 319-1849
Lead Smart Rating :
5.0/10.0

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Listing location

5381 Rineyville Rd, Elizabethtown, KY 42701

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Reviews

pamela Allison

5 months ago

This is a,great company with great compassion and care. Service is wonderful. Work is so well. Get yourself a wonderful fence at a low price. I chose dog ear light wood 8′

Joseph Cusick

6 months ago

This guy is a fraud. Beat me out of 10,000 grand and still no fence. Kris Papenhausen I’m sorry I ever met you.

Bonnie Braswell

a year ago

This company is Professional, and the attention to detail was impeccable. I called for a quote and he came out the next day and installed our fence the next week and it looks great. I would highly recommend this company if you want a good price and most of all a great job.

Amber Mckinion

a year ago

Never got our fence.kept deposit.

Dan Bryant

2 years ago

Built a 360 ft privacy fence. Used 1 1/4 finish nails that were shoddily put in….put posts 12 inches deep. Bent hinges on gate. Had to go back and re do it 2 yrs later. Chris wouldnt return my calls. DO NOT USE THIS COMPANY.. his Guarantee is as Worthless as his work.

Clara Cook

3 years ago

Called in the first week of May to get a quote. This was fast and instant (they use Google to look up your property). Told us it would be 2-4 weeks due to “the pandemic and not getting their materials in”. 2-4 weeks was understandable…we signed the contract and paid the required half-down deposit. My husband called at the 2-3 week mark and we were told it would be another 2-4 weeks. This pattern continued for 12 weeks while being told “if not this week, definitely the week after”…until he initiated yet another call last Thursday and they said they’d be there the next day. To our amazement, they did show up and our fence was finished in 3 hours. The job was done well but the journey to get it was not acceptable. Flag 1: Their timeline of when the service would be completed is NOT in the contract so you’re up a creek when the job WILL BE late at being completed. No refunds or discounts. Flag 2: It is unacceptable to be told a service will “definitely” happen when it is most definitely not. Flag 3: 2-4 weeks turned into 3 months. We had friends who went with other providers AFTER us and got their fence BEFORE us. Do not recommend.

Forever Blue Gem

5 years ago

Nice!

roberta frye

5 years ago

Great rates, nice and courteous, but best of all they do an excellant job ! !

Samuel Shock

5 years ago

Everyone in the new build homes had fencing put up… I wanted to find a different fencing company because the company the people in my neighborhood were using wasn’t that great. This company took care of us and the work that was done looked great ! My wife and I were very pleased with this company and we would definitely recommend them.