Horizon Fence & Construction in Valparaiso, Indiana 46385

Horizon Fence & Construction

140 W U.S. Hwy 6, Valparaiso, IN 46385

3.3 (35 reviews)

Overview:
Horizon Fence & Construction is a Valparaiso, IN-based company specializing in fence installation and construction services. With a focus on providing quality workmanship and competitive prices, the company caters to both residential and commercial clients.

Services Provided:
– Fence installation (vinyl, wood, etc.)
– Patio pouring
– Home renovation projects

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (219) 973-8930
Website: http://horizonsfence.com/

Customer Reviews and Sentiment:
Horizon Fence & Construction has received mixed reviews across various platforms:

Google Reviews: 3.3 stars based on 35 reviews.

Positive feedback highlights the company’s communication, professionalism, and quality of the installation. Customers have praised the crew’s efficiency and the competitive pricing.

Examples of positive reviews include:
“Both turned out amazing and we love our new backyard.” – Julie C
“Jon and his crew did an amazing job on our fence.” – Josh Smith
“Great company !!!!! Recommend very strongly !!!” – Marcus Petursson

However, some reviews express disappointment with the company’s communication and service delivery.
“I had flooring installed… the job was never completed.” – Mandi Fraley
“Jon took my money and then became totally non-responsive.” – Paul F

Review Summary:
Positive Sentiments: Effective communication, professional behavior, quality installation, and competitive pricing.
Negative Sentiments: Poor communication regarding project updates, unresolved complaints regarding payments, and uncompleted jobs.

Additional Ratings:
BirdEye: 3.3 stars based on 35 reviews, indicating a consistent trend of customer satisfaction mixed with significant complaints.
Total Lead Smart Rating: 4.5/10. This rating reflects a mix of positive feedback on installation quality and service but is significantly affected by multiple unresolved complaints regarding communication and project completion.

Conclusion:
Horizon Fence & Construction appears to be a viable option for fence and construction services in Valparaiso, IN, with notable strengths in communication and installation quality. However, potential customers should be cautious of the reported issues regarding project follow-through and customer service, as these could impact their overall experience.

Member Since July 2024

Listing Id 144240

Contact Info

140 W U.S. Hwy 6, Valparaiso, IN 46385
(219) 973-8930
Lead Smart Rating :
4.5/10.0

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Listing location

140 W U.S. Hwy 6, Valparaiso, IN 46385

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Reviews

Julie C

2 months ago

We had a vinyl fence installed and patio poured by John and his crew. Both turned out amazing and we love our new backyard. John was a great communicator, text, email or phone the response time was always top notch. His guys were polite and professional. Prices are competitive and they went above and beyond with some additional obstacles. Will definitely call Horizon when its time for my next project.

josh smith

2 months ago

Jon and his crew did an amazing job on our fence , was able to work with our yard layout and was also reasonably priced and he stands behind his product, will be calling his crew back for more updates!

leah williams

2 months ago

Jon and his crew did an amazing job on our fence , he finished the fence the same day and kept us informed the entire time his crew was also very friendly and professional!!!!! Will be calling him back soon for more home updates!!!!

Scott Liptak

2 months ago

Pay your employees. Losses a lot of great workers, for lack of communication. .

Jonathan

4 months ago

Great people highly recommend

Marcus Petursson

4 months ago

Great company !!!!! Recommend very strongly !!!great employees very pleasurable .. Jon is very professional and has pride our Job thank you

Carla Goodwin

4 months ago

Thank you so much for the fence it looks great !!!!! Great company !!!! Very pleased !!!!

Eduardo Fabianovich

4 months ago

Very bad experience, never again.

Mandi Fraley

10 months ago

I had flooring installed by this company. The floor looked nice, I was happy with the service so I decided to hire them to replace some boards on my deck and deck boxes. I unfortunately made the mistake of paying in advance for the service. The job was never completed and every time I contact Jon about reimbursement he tells me I’ll have a check by the end of the week. It’s now been several months and I have to pay a lawyer to get my money back. This is not good business. I don’t recommend this company at all. Beware people. ** EDIT** The owner responded that my check was in their office. It is now September 13th 2023 and I still have not received my money.

Paul F

10 months ago

If I could give this company negative stars I would. I paid Jon of Horizon Fence and Construction a down payment for a home renovation project. For many weeks now I have repeatedly tried to contact Jon or anyone at Horizon regarding this project. Many calls, many texts, many emails, many letters and no response from Jon or anyone at Horizon. Jon took my money and then become totally non-responsive. I really regret using Horizon.