Overview:
Quality Fence is a fence contracting company located at 1100 College Ave, Terre Haute, IN. The company focuses on providing high-quality fencing installation and repair services in the local area.
Services Provided:
– Fence installation
– Fence repair
– Material sourcing
Timings:
Monday to Friday 9 AM to 5 PM
Closed on weekends
Contact Information:
Phone: (812) 232-9904
Website: http://www.qualityfences.com/
Customer Reviews and Sentiment:
Quality Fence has received a mix of positive and negative reviews across various platforms.
Google Reviews: 3.9 stars based on 17 reviews.
Positive feedback highlights attributes such as professionalism, quality of work, and customer service. Customers appreciated the dedication of the staff and the quality of materials used.
Examples of positive reviews include:
“Wonderful people to deal with.” – Richard Roberts
“Friendly, knowledgeable, very helpful.” – Nettie Kinser
“Even though we had some confusion…these guys made it right.” – Herb Abbott
Negative sentiments mention issues related to communication, delays, and dissatisfaction with the services received.
Examples of negative reviews include:
“The estimator had no idea what needed to be done.” – Kathleen Erins
“After waiting on hold for 10 minutes…I guess this tells me not to use your company in the future.” – Nancy Poellot
Review Summary:
Positive Sentiments: Professionalism, quality of service, good customer support, and responsive problem-solving.
Negative Sentiments: Communication issues, project delays, and dissatisfaction with repair services.
Additional Ratings:
BirdEye: 3.9 stars based on 17 reviews, reflecting a similar pattern of mixed reviews.
Total Lead Smart Rating: 6.5/10. This rating considers the overall customer satisfaction, quality of services, the division between positive and negative sentiments, and the communication issues highlighted in several reviews.
Conclusion:
Quality Fence holds a respectable position in the Terre Haute area for fencing services, showcasing strengths in material quality and staff dedication. However, potential customers should be aware of the mixed reviews and consider the communication issues before making a decision.
Member Since July 2024
Listing Id 143950